Hotel Policies

Universal Partner Hotel Terms & Conditions

As a Universal Partner Hotel we were chosen based on quality, reputation and proximity to Universal Orlando Resort™. Guests staying at our hotel also can enjoy the following Bonus Benefits:

Discounts on merchandise* at select Universal Orlando™ theme park locations and Blue Man Group

Discounts on food and non-alcoholic beverages at select Universal Orlando theme park locations and Universal’s CityWalk™

Free scheduled transportation^ to Universal Orlando theme parks

 

*Restrictions apply and benefits subject to change without notice Discounts are not valid at the Wizarding World of Harry Potter™. Excludes all Harry Potter
merchandise available at Islands of Adventure Trading Company and Universal Studios Store, film, batteries, candy, tobacco, sundries and media.
^Reservations required. Not valid for groups or special events. Transportation schedule and availability subject to change without notice.
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Universal elements and all related indicia TM & © 2018 Universal Studios. All rights reserved.

Universal Orlando Resort™ Free Transportation Legal Line

Scheduled Theme Park Transportation: Provided based on regular park operating hours* (does not run continuously) to Universal Orlando™ theme parks, SeaWorld Orlando®, and Aquatica® via the Super Star Shuttle. Seating/standing space is limited and on a first come, first served basis. Reservations are required from the Universal Partner Hotel Vacation Planning Center located in the hotel lobby one day in advance and up to 30 minutes prior to departure. *Not valid for Special Events, Groups, or Early Park Admission.

Scheduled Theme Park Transportation (ADA Guidelines): Scheduled transportation is provided based on regular park operating hours* (does not run continuously) to Universal Orlando™ theme parks, SeaWorld Orlando®, and Aquatica® via the Super Star Shuttle. Advance reservations are required from the Universal Partner Hotel Vacation Planning Center located in the hotel lobby 24 hours prior to departure. Space is limited—one mobility aid per departure. Reservations first come, first served. *Not valid for Special Events, Groups, or Early Park Admission.