Hotel Policies

Pet Policy

We welcome one dog weighing up to 50 pounds and two dogs weighing no more than 75 pounds combined. For stays lasting fewer than six nights, there is a one-time, nonrefundable $150 fee and for more than six nights, the fee is $300. 

Please note that pets are not allowed in public areas including the pool, beach area, or restaurant.


Resort Fee Policy

While you’re staying at Hyatt Centric Key West Resort & Spa, enjoy a range of inclusions to enhance your stay. Take advantage of exclusive benefits back at the hotel amid your Key West adventures including:

  • Premium internet/WIFI
  • Pool towels for use at the pool or on water excursions
  • Inflatable pool balls and pool noodles for aqua aerobics or leisure pool activities
  • Aqua Yoga provided at the pool on mornings. (Twice a week)
  • Champagne welcome toast
  • Fitness center access
  • Two bottles of water in-room daily
  • Local and 800 calls
  • Morning coffee station
  • Unlimited use of hotel’s sunscreen
  • After sun station
  • Daily newspapers
  • Hydration Stations around the pool with fruit infused water
  • Afternoon Pool Delighters (Enjoy Popsicles, Seasonal Fruit and other seasonal bites)
  • Centric Barman’s Table tasting- Experience the art of making craft cocktails with our Mixologist. (twice a week)
  • Beach Chairs Upon Request
  • Live Music Thu, Fri, Sat
  • 20% Off Dinner at SHOR restaurant
  • Marine Eco Experience educational interactive demonstration (every other weekend) from marine biologist introducing guests to local marine species
  • Luggage storage
  • 24 hour recreation center in an open air veranda setting featuring chess, checkers, cards, and foosball with hydration station
  • Umbrellas and ponchos available at the concierge station
  • Explorer Headquarters concierge service available for planning and booking water adventures and land tours

A daily resort fee of $40.00 ($45.00 with tax) will apply to all room nights.