Hotel Policies

Pet Policy

We welcome one dog weighing up to 50 pounds and two dogs weighing no more than 75 pounds combined. For stays lasting fewer than six nights, there is a one-time, nonrefundable $150 fee and for more than six nights, the fee is $300. 

Please note that pets are not allowed in public areas including the pool, beach area, or restaurant.


Resort Fee Policy

While you’re staying at Hyatt Centric Key West Resort & Spa, enjoy a range of inclusions to enhance your stay. Take advantage of exclusive benefits back at the hotel amid your Key West adventures including:

  • Premium internet
  • Pool towels, blankets, inflatables & pool toys such as balls & noodles
  • Champagne welcome toast
  • Fitness Center
  • Two bottles of water in-room daily
  • Local and 800 calls
  • Morning Coffee Station
  • Sunscreen
  • Aftersun station
  • Daily Newspapers
  • Hydration Stations around the pool with fruit infused water
  • Aqua Yoga provided a the pool on mornings (Twice a week)
  • Centric Barman’s Table tasting- Experience the art of making craft cocktails with our Mixologist. (twice a week)
  • Beach Chairs (upon request)
  • Afternoon Pool Delighters (Enjoy Popsicles, Seasonal Fruit and other seasonal bites)

A daily resort fee of $35 plus tax will apply to all room nights.