Hotel Policies

We welcome one dog weighing up to 50 pounds and two dogs weighing no more than 75 pounds combined. For stays lasting fewer than six nights, there is a one-time, nonrefundable $150 fee and for more than six nights, the fee is $300. 

Please note that pets are not allowed in public areas including the pool, beach area, or restaurant.

While you’re staying at Hyatt Centric Key West Resort & Spa, enjoy a range of inclusions to enhance your stay. Take advantage of exclusive benefits back at the hotel amid your Key West adventures including:

• Premium internet/WIFI
• Pool towels for use at the pool or on water excursions
• Inflatable pool balls and pool noodles for aqua aerobics or leisure pool activities
• Aqua Yoga provided at the pool on mornings. (Twice a week)
• Champagne welcome toast
• Fitness center access
• Two bottles of water in-room daily
• Local and 800 calls
• Morning coffee station
• Unlimited use of hotel’s sunscreen
• After sun station
• Daily newspapers
• Hydration Stations around the pool with fruit infused water
• Afternoon Pool Delighters (Enjoy Popsicles, Seasonal Fruit and other seasonal bites)
• Centric Barman’s Table tasting- Experience the art of making craft cocktails with our Mixologist. (twice a week)
• Beach Chairs Upon Request
• Live Music Thu, Fri, Sat
• 20% Off Dinner at SHOR restaurant
• Marine Eco Experience educational interactive demonstration (every other weekend) from marine biologist introducing guests to local marine species
• Luggage storage
• 24 hour recreation center in an open air veranda setting featuring chess, checkers, cards, and foosball with hydration station
• Umbrellas and ponchos available at the concierge station
• Explorer Headquarters concierge service available for planning and booking water adventures and land tours

A daily resort fee of $40.00 ($45.00 with tax) will apply to all room nights.