Hotel Policies

Pet Policy

We welcome one dog weighing up to 50 pounds and two dogs weighing no more than 75 pounds combined. For stays lasting fewer than six nights, there is a one-time, nonrefundable $150 fee and for more than six nights, the fee is $300. 

Please note that pets are not allowed in public areas including the pool, beach area, or restaurant.

 

Resort Fee Policy

While you’re staying at Hyatt Centric Key West Resort & Spa, enjoy a range of inclusions to enhance your stay. Take advantage of exclusive benefits back at the hotel amid your Key West adventures including:

Premium internet/WIFI

Pool towels for use at the pool or on water excursions, inflatable pool balls and pool noodles for aqua aerobics or leisure pool activities.

Champagne welcome toast

Fitness center

Local and 800 calls

Morning coffee station

Reef-safe sunscreen

After sun station

Daily newspapers

Hydration Stations around the pool with fruit infused water

2HR bike rental per stay 9am-5pm

Afternoon Pool Delighters (Enjoy Popsicles, Seasonal Fruit and other seasonal bites)

Centric Barman’s Table tasting- Experience the art of making craft cocktails with our Mixologist. (twice a week)

Beach Chairs Upon Request

Live music featuring local and regional favorites every evening

20% Off Dinner at SHOR

Luggage storage

Umbrellas and ponchos available at the concierge station

Recreation center in a cooling open air veranda setting featuring chess, checkers, cards, and foosball with hydration station.  Open 24/7.

CoCo's Monkey Adventures - a local connection for those who like adventure.  Plans and books water and town excursions for guests.

Hotel post card and mailing services

A daily resort fee of $45.00 ($48.37 with tax) will apply to all room nights.