Hotel Policies

Pet Policy

We welcome one dog weighing up to 50 pounds and two dogs weighing no more than 75 pounds combined. For stays lasting fewer than six nights, there is a one-time, nonrefundable $150 fee and for more than six nights, the fee is $300. 

Please note that pets are not allowed in public areas including the pool, beach area, or restaurant.


Resort Fee Policy

While you’re staying at Hyatt Centric Key West Resort & Spa, enjoy a range of inclusions to enhance your stay. Take advantage of exclusive benefits back at the hotel amid your Key West adventures including:

Premium internet/WIFI

Pool towels for use at the pool or on water excursions

Inflatable pool balls and pool noodles for aqua aerobics or leisure pool activities

Champagne welcome toast

Fitness center access

Local and 800 calls

Morning coffee station

Unlimited use of hotel’s sunscreen

After sun station

Daily newspapers

Explorer Bicycle. Available on a first come, first served basis.  Limited to two hours per person, per stay.  Not redeemable for future stays.  Minimum age 16.  For extended use, a rental fee discount is available for $10 for 8 hours, or $15 for 24 hours

Hydration Stations around the pool with fruit infused water

Afternoon Pool Delighters (Enjoy Popsicles, Seasonal Fruit and other seasonal bites)

Centric Barman’s Table tasting- Experience the art of making craft cocktails with our Mixologist. (twice a week)

Beach Chairs Upon Request

Live Music Thu, Fri, Sat

20% Off Dinner at SHOR restaurant

Luggage storage

24 hour recreation center in an open air veranda setting featuring chess, checkers, cards, and foosball with hydration station

Umbrellas and ponchos available at the concierge station

Explorer Headquarters concierge service available for planning and booking water adventures and land tours

A daily resort fee of $40.00 ($45.00 with tax) will apply to all room nights.