Hotel Policies

Leisure Facilities

Please note that children under the age of 12 are not permitted to use the Hotels’ leisure facilities, including swimming pool, steam room, sauna, whirlpool. Children under the age of 16 are not permitted to use the Hotel's gym. Friday to Sunday, and Bank Holidays the hotel leisure facilities are restricted to adults only. Monday to Thursday, children only of the age 12 and above are permitted to use the hotel’s leisure facilities and must be accompanied by an adult aged 18 or over. One adult can be accompanied by maximum 2 children. Please note our pool depth is 1.68m all-way long with no shallow end. Proof of age may be required to be produced

Pet Policy

Bring your canine companion with you to Hyatt Regency Birmingham. If you’re planning on staying with us for more than 30 nights, please contact the hotel directly at +44 121 643 1234. All pets must be house trained.

Fees

Per night: £20 per dog

Weight Limits

We welcome dogs weighing 50 pounds or less, and a maximum of two dogs with a combined weight of 75 pounds or less per room.

 

Rooms

Should guests require decorations for special occasions, please contact our Hotel team on +44 121 643 1234 or birmingham.regency@hyatt.com. Please note that bedrooms decorated by guests (including the use of any type of confetti), will carry a professional cleaning services charge of £250.00 per bedroom per stay. Confetti of all kind are not permitted throughout the hotel.

Gender Pay Gap

Please find the details of the Gender Pay Gap Report 2018 here.

Accessible Rooms

Should guests require accessible accommodation, please contact our Hotel team on +44 121 643 1234 or birmingham.regency@hyatt.com to confirm availability. Please note that accessible bedrooms cannot be guaranteed unless this has been confirmed in writing by our Hotel team prior to the arrival. To avoid disappointment, please contact us as soon as possible to check availability and make arrangements.