Hotel Policies

Check-in

The minimum age requirement for main guest staying at the hotel is 18 years. A valid and original identification is required upon arrival to proceed with check-in.

The below options are the accepted identification documents in accordance to the UAE regulation:

·Passport · UAE Emirates ID · GCC ID (Only for GCC Nationals)

Children

Children under the age of 12 stay for free in the room of their parents. Children aged 12 and upwards are considered adults.

Extra baby beds for children up to the age of 3 are complimentary.

Any extra bed for adults will be chargeable by AED150 per night.

The additional bed is only available for 1 King Deluxe Room Category and up.

For a second room booking for children under the age of 12, we offer, depending on availability, a second room at a family rebate of 50% off on room rate.

Restaurants

Breakfast for children up to the age of 6 is free of charge.
 
Children between the ages of 7 and 12 are entitled to 50% discount on breakfast charges.

Spa & Fitness

The Gym is open 24/7.

The spa is available from 9:00AM to 9:00PM.

Treatments are available between 12:00PM and 8:00PM, upon prior booking.

Saunas and areas of relaxation are open to adults only from the age of 18 upwards.

Guests, 16 to 17 years of age, may use the facilities when accompanied by an adult.

Pets

No pets allowed.

Smoking

Smoking Room is subject to hotel availability upon arrival.

Please note the additional cleaning fee of AED500 for prohibited smoking in the hotel rooms. Thank you for your understanding.