News + Events
Andaz Costa Rica Resort at Peninsula Papagayo reiterates its commitment to the environment and community by once again achieving the certification for Sustainable Tourism in Costa Rica (CST), this time in the Elite Level. The hotel was certified for the first time in 2016. Since then, the programs to protect the environment and help the community have evolved and Andaz has successfully achieved the Elite Level rating through rigorous re-certification every two years.
The CST program of the Costa Rican Tourism Chamber is designed to differentiate tourism companies according to the degree to which their operations approach a model of sustainability in the management of natural, cultural and social resources. The award is granted by the National Accreditation Commission, which is based in Costa Rica.
Andaz Costa Rica Resort at Peninsula Papagayo stands out for having an excellent biological and physical environment, plus sustainability programs and various efforts toward environmental protection. The hotel is being recognized for the efficiency of its internal processes in the management of waste and the use of technologies for saving electricity and water.
“Receiving this recognition is the result of all the hard work of each of our colleagues from all the different areas of the hotel who contribute to a sustainable operation that will guarantee progress and continuous improvement within our resort, the environment and our communities,” says Andaz Costa Rica Resort’s General Manager, Adam Zilber.
With this recognition, the resort has highlighted its design of a tourism product in line with the trends of the industry, efforts that reflect the rich culture of the country and the region of Guanacaste. Andaz Costa Rica Resort at Peninsula Papagayo is also being recognized for inviting its guests to participate in these sustainability policies.
The resort by far exceeds the identification and interaction with adjacent communities, showcasing the extent to which the resort responds to the growth and development of the region through job creation and various benefits for the community.
As an extension of Hyatt’s Global Care & Cleanliness Commitment, Andaz Costa Rica Resort at Peninsula Papagayo has arranged for on-property COVID-19 Antigen or PCR testing. See pricing below.
To further care for any guest who is required to extend their stay due to a delay in testing or test results or a positive test result prior to their return flight, Andaz Costa Rica Resort at Peninsula Papagayo will offer a special Travel Delay Rate, extending up to 50% off the standard rate. The rate is valid for stays up to 14 nights. No minimum length of stay is required at this time, and guests must book with hotel directly while on property. See terms and conditions below.
Costa Rica requires the purchase of a low-cost COVID-related insurance policy if your own health insurance does not meet the country’s specific coverage minimums. If you test positive, this policy includes coverage for additional nights lodging until the Health Isolation Order has been completed.
US Travelers can find additional Costa Rica-specific travel and COVID-19 information at https://cr.usembassy.gov/covid-19-information/
Guests can schedule their on-site appointment with the hotel. All travelers must test 72 hours prior to departing hotel. An appointment is required. Test results are provided within 24 hours.
Minimum length stay of 7 nights required to receive complimentary testing.
On-site COVID-19 Antigen Test: USD $88.40 inclusive of tax. (available beginning February 15)
On-site COVID-19 RT-PCR Test: USD $156 inclusive of tax.
Learn more about the Terms & Conditions here
Andaz Costa Rica Resort at Peninsula Papagayo has announced that it has achieved Global Biorisk Advisory Council® (GBAC) STARTM accreditation, the gold standard for prepared facilities. “Being the first and only hotel in Costa Rica to receive this important certification demonstrates Hyatt’s commitment to the safety and wellbeing of its guests and employees. We are thrilled to be part of an elite group of hotels and convention facilities globally who have successfully completed this rigorous safety protocol certification process,” said Adam Zilber, General Manager.
Under the guidance of GBAC, a Division of ISSA, the worldwide cleaning industry association, Andaz Costa Rica has implemented the most stringent protocols for cleaning, disinfection and infectious disease prevention in all areas of the resort. As the cleaning industry’s only outbreak prevention, response and recovery accreditation, GBAC STARTM helps organizations establish protocols and procedures, offers expert-led training and assesses a facility’s readiness for biorisk situations. The program verifies that Andaz Costa Rica implements best practices to prepare for, respond to and recover from outbreaks and pandemics. The GBAC STAR accreditation was a critical milestone to achieve in preparation for the resort ́s reopening on November 14, 2020.
To achieve GBAC STARTM accreditation, Andaz Costa Rica was required to demonstrate compliance with the program’s 20 core elements, which range from standard operating procedures and risk assessment strategies to personal protective equipment and emergency preparedness and response measures.
Learn more about GBAC STAR accreditation at www.gbac.org.
With the intent of further fostering an eco-conscious destination, Andaz Costa Rica announced the resort-wide elimination of plastic water bottles. The program will reduce plastic waste by 120,000 plastic bottles per year, equaling more than two tons of plastic. Since beginning the sustainable transformation, Andaz Costa Rica Resort has already successfully completed numerous eco-friendly initiatives prioritizing water and energy conservation.
As an integral part of the social responsibility program, the resort has eliminated all plastic water bottles in each guestroom and banqueting operation and replaced them with reusable glass bottles. The resort has created a dedicated water-purifying room with state-of-the-art Aquatech equipment where water is passed through three different filters creating 100 percent purified water. Each guestroom will be stocked with four sealed glass water bottles and replenished each day. Additional water bottles can be provided upon request.
Also, guests will find Hydration Stations throughout the resort to refill their reusable bottles or the hotel´s glass bottles.
Among the sustainable improvements and enhancements that have been completed over the past two years include the elimination of all plastic straws, updating all AC units with inverter technology which saves energy and power up to 50 percent more than a normal AC, and a resort-wide tree-planting program which invites guests and staff to volunteer together and further enrich the peninsula.
Andaz earned the top spot in Guanacaste, Costa Rica and ranked #6 in Central America with a score of 96.36. We thank our guests for recognizing our resort team for the memorable experiences they deliver every day.