Hotel Policies

Confident in Our Care

Providing safe and clean environments for our guests and colleagues is always a top priority for Hyatt hotels globally – even more so today. We remain committed to upholding the highest standards of cleanliness, and want you to feel at ease when you visit Hyatt hotels, knowing you’ll experience the quality you expect from the Hyatt brand.

The below precautionary and response measures are helping us continue to provide a safe and clean environment:

Comprehensive COVID-19 guidance is in place at Hyatt hotels globally, detailing how to protect against transmission of the virus (including implementing hand sanitizer stations and frequent cleaning of high-touch areas), and procedures in case there is a suspected or confirmed case among our guests or colleagues.

Cross-functional, global response teams, including infectious diseases and occupational health experts, provide guidance to Hyatt hotels and help address specific needs and situations when needed.

We believe in responsible and safe travel while staying vigilant and following the recommended procedures and protocols by the World Health Organization (WHO), U.S. Centers for Disease Control and Prevention (CDC), and local authorities.

Hyatt hotels continue to welcome business and leisure travelers with our established operational excellence and commitment to care.

Pet Friendly 

We understand that your pet is a member of the family, too. Our affordable rates and pet-friendly policy make it easy for you to bring your furry family member along for the journey.

Details & rates for man’s best friend

  • Guest staying 1-6 nights - $75 non-refundable pet fee will be administered
  • Guests staying 7-30 nights - $75 non-refundable pet fee plus an additional $100 cleaning fee will be administered
  • Guests staying 30 + nights, please contact the hotel Maximum of 2 dogs per room are permitted
  • Traveling with 1 dog – Weight cannot exceed 50 lbs
  • Traveling with 2 dogs – Combined weight of both dogs cannot exceed 75 pounds

. All pets must be housebroken Please contact the hotel directly for more information.