Hotel Policies

Compendium 2020

Missing must haves: Nearby Hospitals, Covid-19 Prevention Measures, Room Service Menu, Convenience List, Directory of Services and Zaitania Spa Menu. 

Compendium 2020

Pet Policy

Bringing your dog along to tour La Candelaria? Well-behaved pooches are welcome to stay Grand Hyatt Bogotá and curl up in a sunbeam below your room’s floor-to-ceiling windows. You’re free to bring leashed dogs through the front of the hotel, lobby, corridors, and out onto designated verandas. However, we ask that you keep them out of the restaurants and spa, and settle them into your room for the night by 9:30 p.m.

If you check in with a canine buddy, we charge a $100 cleaning fee for the first six nights, and an additional $100 fee for seven- to 30-night stays. You can bring up to two dogs, but they should weigh a maximum of 15 kilograms apiece; if you stay with one dog, we ask that it weigh no more than 22 kilograms.