Award Category 1
The safety and wellbeing of our guests is our top priority. In response to COVID-19, we have introduced enhanced measures for guests’ safety and peace of mind. They include:
Check-in
Disinfection of key cards
Sanitization of counter and table surfaces
Sanitization of pens after every guest use
Mandatory masks for our front desk associates
Hand sanitizing gels for guests’ use
In-Room
Sanitization of high-touch areas using a high-grade disinfectant
Increased frequency of cleaning air filters
Alcohol wipes provided in your amenities
Complimentary hand sanitizers by calling the front desk
Dining Outlets
Implementation of a comprehensive food safety management system
Sanitization of tables, chairs, condiment holders and menus before seating guests
Placement of cutlery inside napkins
Use of mask and gloves by all associates when preparing meals and plating dishes
Alcohol wipes for guests’ use
These precautionary measures are in line with Hyatt’s commitment to Caring for Your Wellbeing.
