Hotel Policies

The safety and wellbeing of our guests is our top priority. In response to COVID-19, we have introduced enhanced measures for guests’ safety and peace of mind. They include:

In-Room

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In-Room

  • Sanitization of high-touch areas using a high-grade disinfectant.
  • Increased frequency of cleaning air filters.
  • Alcohol wipes provided in your amenities.
  • Complimentary hand sanitizers by calling the front desk.

Dining Outlets

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Dining Outlets

  • Assurance of food safety through our HACCP certification, a globally recognized and independently audited food safety management system
  • Sanitization of tables, chairs, condiment holders and menus before seating guests
  • Placement of cutlery inside napkins
  • Use of mask and gloves by all associates when preparing meals and plating dishes
  • Alcohol wipes for guests’ use
These precautionary measures are in line with Hyatt’s commitment to Caring for Your Wellbeing.