Environmental Sustainability

Carbon Emissions and Water
We strive to operate our building efficiently to reduce emissions and water use.

• In 2022, we have reduced our operational energy usage by 10% and water usage by 5% compared to our baseline year of 2019.
• Our daily operational reports are used to effectively schedule heating and cooling needs.
• Air conditioning and lights are turned on in meeting rooms only when needed.
• Lighting in public areas are partially turned off through late hours of the night.
• Through our Conserve program, we change linens every third night unless requested otherwise, and guests may choose to reuse towels by leaving them hanging.
• Hugo's supports a local charity Zero Foodprint Asia in pledging 1% to help farmers across Asia shift to more climate friendly practices. 
• Still and sparkling water by Life Solutions, a National Sanitation Foundation (NSF) certified local brand for its advanced water filtration and carbonation system, are now served in a reusable glass bottle at Hugo's. 

Waste and Circularity
We work to reduce waste where possible.

• We reduce our waste through better management of food production, tailored offerings and adjusting concepts. E.g. We serve food through live cooking stations where our chefs can manage food supply based on guests’ demand.
  
• Plastic takeaway packaging has been phased out of our operations. Instead, paper-based containers and fibre-based straws are provided upon request. Wooden stirrers and metal cocktail picks are also used in our outlets.
• Single use small bottle bathroom amenities, including body wash, shampoo and conditioner are being replaced with large format bottles to reduce waste.
• Food waste is collected and liquefied in-house instead of ending up on landfill.
• Water served using carafes is the default offering for meetings and events.
• Hydration stations are available in all workplaces, encouraging staff to use reusable cups and bottles.
  

Our Food Philosophy
Hyatt’s philosophy of Food. Thoughtfully Sourced. Carefully Served guides us in how we select ingredients that are better for people, communities and the planet.

• We focus on locally sourced ingredients and feature seasonal items on our menus.
• Support small local farms.
• In 2023, we become an official member of Hong Kong Sustainable Seafood Coalition (HKSSC) to commit on responsible seafood sourcing.
• 70% of our fish and seafood was sustainably sourced in 2021. Our chefs strive to maintain a minimum of 60% sustainably-sourced seafood.
• Endangered species and sharks’ fin have been completely taken off our menus.
• No single-use plastic containers are used in production areas.
• We grow a variety of fresh herbs on-site and use them in the food we serve at restaurants.

Additional Sustainability Measures for Meetings and Events
We aspire to make it easy for our guests to incorporate more sustainable practices during their meetings and events. Our hotel events team is ready to discuss how we can support or provide guidance for the options below:

• Supporting with digital signage and offering Hyatt Apps to help enable a paperless meeting.
• Offering notepads and pens at a central location rather than at every seat.
• Discussing the best ways to reduce food waste, such as ensuring updated headcounts for each meal.
• Designing plant-based (vegan or vegetarian) meals or switching some portion of the meal to be plant-based.
• Coordinating carpools to and from the airport, and/or organizing public transportation information for attendees.