Hyatt Regency Hong Kong, Sha Tin
Hong Kong, Sha Tin
Map 18 Chak Cheung Street, Sha Tin, New Territories, Hong Kong, Hong Kong SAR Call+852 3723 1234 4.5 Stars 1252 Reviews
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World of Hyatt Award Category 3

Hotel Policies

The safety and wellbeing of our guests is our top priority. In response to COVID-19, we have introduced enhanced measures for guests’ safety and peace of mind. They include:
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Sanitizing Front Desk Pen with Staff

Latest Updates on COVID-19

Updates on COVID-19

Latest Updates on COVID-19

In light of the recent COVID-19 developments, we would like to provide a quick update of Hyatt Regency Hong Kong, Sha Tin. Click HERE for details.

GBAC STAR™ Accreditation

Hygiene Room TV Remote Sanitizing

GBAC STAR™ Accreditation

The facility is GBAC STAR™ accredited, GBAC STAR™ is a registered trademark of the Global Biorisk Advisory Council (GBAC), Inc. and licensed to ISSA.

This facility accreditation program is the cleaning industry’s only outbreak prevention, response, and recovery accreditation for facilities.

In-Room

In-room cleaning

In-Room

· Sanitization of high-touch areas using a high-grade disinfectant

· Increased frequency of cleaning air filters

· Alcohol wipes provided in your amenities

· Complimentary hand sanitizers by calling the front desk

Dining Outlets

Sanitized dining table

Dining Outlets

· Assurance of food safety through our HACCP certification, a globally recognized and independently audited food safety management system

· Sanitization of tables, condiment holders and menus before seating guests

· Placement of cutlery inside napkins

· Use of mask by all associates when preparing meals and plating dishes

· Alcohol wipes for guests’ use

Check-in

Sanitized Front Desk

Check-in

· Disinfection of key cards

· Sanitization of counter and table surfaces

· Sanitization of pens after every guest use

· Mandatory masks for our front desk associates

· Hand sanitizing gels for guests’ use

These precautionary measures are in line with Hyatt’s commitment to Caring for Your Wellbeing.
 
 
 
 

Pet Policy

 

Hyatt Regency Hong Kong, Sha Tin does not allow pets, with the exception of service animals. For more information about our policy, please contact our team directly at +852 3723 1234 or email hongkong.shatin@hyatt.com.