Grand Hyatt Hangzhou

Magnificent Hotel on West Lake, a Unesco World Heritage Site

With a striking curved façade designed to capture as much of the prized West Lake view as possible, Grand Hyatt Hangzhou enjoys an iconic location on the east shore of the legendary lake, but is still within walking distance of Hubin—the city’s main business, shopping and entertainment hub and newly opened pedestrian block.

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Rooms + Suites

Grand Suite with One King Bed Living Room
Garden View Room Garden
Bedroom Detail

Grand Hyatt Hangzhou houses sumptuous rooms designed to amplify the breathtaking view of West Lake or the Zhejiang capital. For the ultimate indulgence, the Presidential Suite has a 400-sqm private outdoor terrace blessed with uninterrupted lake views.

Our Hotel




For guests seeking moments of relaxation, HUAN Spa will offer an ideal place on Floor 2F. Using natural local ingredients such as osmanthus and world-renowned Longjing green tea, the spa offers a menu of treatments that aim to promote complete well-being.

Daily, 10:00 am to 11:00 pm

All in-house guests can enjoy the benefits of a SPA Treatment gift certificate valued at CNY 300 from 26 August to 31 October, 2019.


  1. The CNY 300 discount only applies to the treatment portion in the Spa.
  2. The minimum Spa treatment to qualify for use of the gift certificate is CNY 600.
  3. Only one certificate can be used per visit per treatment. The gift certificate cannot be used in conjunction with any other certificates, special offers or promotions.
  4. The gift certificate is for in-house guests during their stay period only (up to two vouchers per room).
  5. All treatments must be booked at least two hours in advance.
  6. Grand Hyatt Hangzhou reserves the right to determine the terms and conditions of this certificate.

Indoor Pool

Swimming Pool

Indoor Pool

Squeeze in some laps while enjoying stunning West Lake views in our 25-meter heated indoor pool with a striking skylight ceiling and pool bar. After an energetic session, guests can relax in the whirlpool, steam room and infrared sauna within the changing rooms.

Daily, 6:00 am to 10:00 pm

Fitness Center

Fitness Center

Fitness Center

Next to the pool, the fitness center is well equipped with the latest Life Fitness cardio and strength training machines—as well as Power Plate platforms and TRX trainers—and open 24 hours a day.



Resembling a Song Dynasty mansion, our multi-award-winning signature restaurant showcases show-stopping authentic cuisine from Hangzhou, accompanied by the largest wine collection in the capital.

Photos + Reviews

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