Grand Hyatt Hangzhou

Magnificent Hotel on West Lake, a Unesco World Heritage Site

With a striking curved façade designed to capture as much of the prized West Lake view as possible, Grand Hyatt Hangzhou enjoys an iconic location on the east shore of the legendary lake, but is still within walking distance of Hubin—the city’s main business, shopping and entertainment hub and newly opened Hubin Pedestrian Road block. 

Our Commitment to Care
We're committed to enhanced levels of cleanliness, as we reimagine the hotel experience.
  • Free Internet Access
  • Free Parking
  • On-Site Restaurant
  • Room Service
  • Fitness Center
  • Pool
  • Spa
  • Digital Check-In
  • Business Services
  • Laundry
  • Concierge
  • Meeting Facilities

Rooms + Suites

Grand Suite with One King Bed Living Room
Garden View Room Garden
Bedroom Detail

Grand Hyatt Hangzhou houses sumptuous rooms designed to amplify the breathtaking view of West Lake or the Zhejiang capital. For the ultimate indulgence, the Presidential Suite has a 400-sqm private outdoor terrace blessed with uninterrupted lake views.

Our Hotel




For guests seeking moments of relaxation, HUAN Spa will offer an ideal place on Floor 2F. Using natural local ingredients such as osmanthus and world-renowned Longjing green tea, the spa offers a menu of treatments that aim to promote complete well-being.

Daily, 10:00 am to 11:00 pm

Indoor Pool

Swimming Pool

Indoor Pool

Squeeze in some laps while enjoying stunning West Lake views in our 25-meter heated indoor pool with a striking skylight ceiling and pool bar. After an energetic session, guests can relax in the whirlpool, steam room and infrared sauna within the changing rooms.

Daily, 6:00 am to 10:00 pm

Fitness Center

Fitness Center

Fitness Center

Next to the pool, the fitness center is well equipped with the latest Life Fitness cardio and strength training machines—as well as Power Plate platforms and TRX trainers—and open 24 hours a day.


Grand Club Terrace
Grand Club Lounge
Lobby Lounge
Lobby Lounge
Patio Garden
The Antique Door Music Room
Grand Hyatt Steakhouse New York Private Room
Grand Cafe Dining Area


Resembling a Song Dynasty mansion, our multi-award-winning signature restaurant showcases show-stopping authentic cuisine from Hangzhou, accompanied by the large wine collection in the capital.

Photos + Reviews

Grand Residence Entrance
Grand Residence Beverage Counter
Grand Residence Show Kitchen
Wedding Table Setup
West Lake Meeting Rooms
5.0 Stars

A very nice 5 stars right in front of west lake

jfeng0039 Los Angeles, California
The hotel only have 8 level, but you still can enjoy the west lake view on the grand club lounge. The foods at the lounge is tasty, and the staff are very nice. As a globlist hyatt member they upgraded me to the west lake view suite. I'll come back one day and stay at this hotel again. 
Hotel Exterior
What else is happening at Grand Hyatt Hangzhou?

Travel with the World of Hyatt App.

We're bringing flexibility and peace of mind to your stay, with digital amenities that can help put you in control of how you connect with us. Discover the below amenities via the World of Hyatt app, available at Grand Hyatt Hangzhou:

  • Digital Check-In
  • Account access
  • Points balance & earned rewards
  • Curated meditations from Headspace
  • Hotel stay bill
  • Hotel favorites
  • In-stay benefits