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Grand Hyatt Hangzhou

Name: Grand Hyatt Hangzhou
Address: 28 Hu Bin Road, Hangzhou, 310006, CN
Telephone: +86 571 8779 1234

Welcome to Grand Hyatt Hangzhou! In response to Hangzhou government department request, the guest’s security check of Grand Hyatt Hangzhou will be upgraded, and the surrounding traffic will be controlled irregularly during the period of Hangzhou Asian Games from 7th September to 8th October 2023. For more information, please contact the Guest Service Center.

In response to Zhejiang Province Waste Management Regulations, hotel will no longer actively provide toothbrushes, combs, bath wipes, razors, nail files, shoe wipes and other disposable products. For enquiries, please contact the Guest Service Center.

Magnificent Hotel on West Lake, a Unesco World Heritage Site

With a striking curved façade designed to capture as much of the prized West Lake view as possible, Grand Hyatt Hangzhou enjoys an iconic location on the east shore of the legendary lake, but is still within walking distance of Hubin—the city’s main business, shopping and entertainment hub and newly opened Hubin Pedestrian Road block.

Amenities

Free Internet Access
Free Parking
On-Site Restaurant
Room Service
Fitness Center
Pool
Spa
Digital Check-In
Business Services
Laundry
Concierge
Meeting Facilities

Hotel Features

388 rooms, including 24 suites
Seven dining outlets including signature 28 HuBin Road
HUÀN Spa with infrared saunas
Heated indoor pool with a skylight ceiling, pool bar and lake views
240-sqm 24-hour fitness center
3,300-sqm of event space

Accessibility

Emergency strobe light and strobe light smoke detector
Cordless phone
Closed-secure TV
Wide doors
Lowered thermostat and light switches
Accessible bathroom

Services

Complimentary Wi-Fi
24-hour in-room dining
Concierge service
Multilingual staff
Transportation arrangements
Limousine and van service
Secure indoor parking with direct hotel access
Babysitting service
Currency exchange
Laundry / Dry Cleaning

Room Features

Window seat with views
Oversized soaking tub
Walk-in shower with rainforest shower head
Hyatt Grand Bed®
Pillow menu
Individually controlled air-conditioning
Blackout curtains
55-inch flat-screen TV
JBL sound system
Hyatt Plug Panel™
Tea- and coffee-making facilities
Mini fridge
In-room safe
Iron and ironing board
Hairdryer
Premium toiletries
Robes and slippers
Daily newspaper upon request
Crib upon request

Easy access to the ‘Ten Scenes of West Lake’—the city’s most popular attraction—and for Grand Club guests, an exclusive view of spectacular musical fountain show.

Seven unique bars and restaurants—from the award-winning Chinese restaurant 28 HuBin Road to the glamorous bar Antique Door—that aim to create unforgettable dining experiences.

Map, Parking + Transportation

Address: 28 Hu Bin Road
Hangzhou, China, 310006

Phone: +86 571 8779 1234

Email: reservation.hangz@hyatt.com

View Details

Rooms + Suites

Grand Suite with One King Bed Living Room

Grand Hyatt Hangzhou houses sumptuous rooms designed to amplify the breathtaking view of West Lake or the Zhejiang capital. For the ultimate indulgence, the Presidential Suite has a 400-sqm private outdoor terrace blessed with uninterrupted lake views.

View Rooms + Suites

Our Hotel

HUÀN Spa

For guests seeking moments of relaxation, HUAN Spa will offer an ideal place on Floor 2F. Using natural local ingredients such as osmanthus and world-renowned Longjing green tea, the spa offers a menu of treatments that aim to promote complete well-being.

Hours
Daily, 10:00 am to 11:00 pm

Indoor Pool

Squeeze in some laps while enjoying stunning West Lake views in our 25-meter heated indoor pool with a striking skylight ceiling and pool bar. After an energetic session, guests can relax in the whirlpool, steam room and infrared sauna within the changing rooms.

Hours
Daily, 6:00 am to 10:00 pm

Fitness Center

Next to the pool, the fitness center is well equipped with the latest Life Fitness cardio and strength training machines—as well as Power Plate platforms and TRX trainers—and open 24 hours a day.

Hours
24/7

Grand Hyatt Steakhouse New York Private Room

Dining

Resembling a Song Dynasty mansion, our multi-award-winning signature restaurant showcases show-stopping authentic cuisine from Hangzhou, accompanied by the large wine collection in the capital.

View all Dining

Photos + Reviews

A very nice 5 stars right in front of west lake

jfeng0039 Los Angeles, California

The hotel only have 8 level, but you still can enjoy the west lake view on the grand club lounge. The foods at the lounge is tasty, and the staff are very nice. As a globlist hyatt member they upgraded me to the west lake view suite. I'll come back one day and stay at this hotel again.

More Photos + Reviews

Travel with the World of Hyatt App.

We're bringing flexibility and peace of mind to your stay, with digital amenities that can help put you in control of how you connect with us. Discover the below amenities via the World of Hyatt app, available at Grand Hyatt Hangzhou:

Digital Check-In
Account access
Points balance & earned rewards
Curated meditations from Headspace
Hotel stay bill
Hotel favorites
In-stay benefits