Grand Hyatt Hangzhou

Magnificent Hotel on West Lake, a Unesco World Heritage Site

With a striking curved façade designed to capture as much of the prized West Lake view as possible, Grand Hyatt Hangzhou enjoys an iconic location on the north shore of the legendary lake, but is still within walking distance of Hubin—the city’s main business, shopping and entertainment hub.

Rooms + Suites

Grand Suite with One King Bed Living Room
Garden View Room Garden
Bedroom Detail

Grand Hyatt Hangzhou houses sumptuous rooms designed to amplify the breathtaking view of West Lake or the Zhejiang capital. For the ultimate indulgence, the Presidential Suite has a 400-sqm private outdoor terrace blessed with uninterrupted lake views.
View Rooms + Suites

Our Hotel

Hotel Features

  • 390 rooms, including 24 suites
  • Seven dining outlets including signature 28 HuBin Road
  • HUÀN Spa with infrared saunas
  • Heated indoor pool with a skylight ceiling, pool bar and lake views
  • 240-sqm 24-hour fitness center
  • 3,300-sqm of event space


  • Emergency strobe light and strobe light smoke detector
  • Cordless phone
  • Closed-captioned TV
  • Wide doors
  • Lowered thermostat and light switches
  • Lowered peephole and door latch
  • Accessible bathroom


  • Complimentary Wi-Fi
  • 24-hour in-room dining
  • Concierge service
  • Multilingual staff
  • Transportation arrangements
  • Limousine and van service
  • Secure indoor parking with direct hotel access
  • Babysitting service
  • Currency exchange
  • Laundry / Dry Cleaning

Room Features

  • Window seat with views
  • Oversized soaking tub
  • Walk-in shower with rainforest shower head
  • Hyatt Grand Bed®
  • Pillow menu
  • Individually controlled air-conditioning
  • Blackout curtains
  • 55-inch flat-screen TV
  • JBL sound system
  • Hyatt Plug Panel™
  • Tea- and coffee-making facilities
  • Mini fridge
  • In-room safe
  • Iron and ironing board
  • Hairdryer
  • Premium toiletries
  • Robes and slippers
  • Daily newspaper upon request
  • Crib upon request

HUÀN Spa [Coming Soon]

HUÀN Spa [Coming Soon]

Situated on the 2/F, HUÀN Spa is a self-contained resort within the hotel, housing an indoor pool, fitness center, whirlpools, steam rooms and infrared saunas. A menu of award-winning, results-orientated treatments utilize natural, local ingredients such as osmanthus green tea and aim to promote complete wellbeing.

Daily, 10:00 am to 11:00 pm

Indoor Pool

Indoor Pool

Squeeze in some laps while enjoying stunning West Lake views in our 25-meter heated indoor pool with a striking skylight ceiling and pool bar. After an energetic session, guests can relax in the whirlpool, steam room and infrared sauna within the changing rooms.

Daily, 6:00 am to 10:00 pm

Fitness Center [Coming Soon]

Fitness Center [Coming Soon]

Next to the pool, the fitness center is well equipped with the latest Life Fitness cardio and strength training machines—as well as Power Plate platforms and TRX trainers—and open 24 hours a day.



Resembling a Song Dynasty mansion, our multi-award-winning signature restaurant showcases show-stopping authentic cuisine from Hangzhou, accompanied by the largest wine collection in the capital.

Photos + Reviews

What else is happening at Grand Hyatt Hangzhou?