Hotel Policies


As an extension of Hyatt’s Global Care & Cleanliness Commitment, Hyatt Centric Las Condes Santiago has arranged for on-property COVID-19 testing for a fee through May 31, 2021. This is valid for up to two registered guests per guestroom per stay. Tests are subject to availability. See pricing below. 




Tests are performed at Clinical Home Care. Appointments are required and can be made online at the following website:


Testing Costs:



Weekdays $75 / Weekends $90


Rapid Antigen Test:

$30 - Only at the Lab


Terms & Conditions:

  • Complimentary rapid antigen or RT-PCR testing only applies to guests at participating hotels through May 31, 2021 who are departing for the U.S.
  • A complimentary rapid antigen test or RT-PCR (based on location) will be offered for each guest, up to two (2) registered guests per guestroom per stay, on direct and third-party bookings.
  • Tests must be conducted during a stay at a participating hotel, and no refund or credit will be issued for unused tests. Guest may be required to show proof of travel plans.
  • Minimum stay requirements for large groups/weddings are at the discretion of resort.
  • Testing offer not valid for guests traveling to other locations and subject to terms and conditions disclosed at time of booking. 
  • Guest may be required to show proof of test status and interrupted travel plans.
  • Valid at all Hyatt hotels in Mexico, Central America, the Caribbean and South America, excluding Hyatt Ziva and Hyatt Zilara resorts. Rate may only be booked by a guest during a stay.
  • Offers may be modified or withdrawn at any time without notice for any reason, including if the CDC modifies its testing requirements.
  • Offers subject to availability and void where prohibited by law.