Hotel Policies
Guest Room and Suite Policy
To ensure a tranquil and enjoyable stay for all guests, we strongly enforce the following hotel policies. Thank you in advance for your cooperation!
Occupancy
No more than 4 people can be in a guestroom
Check in Age
Minimum check in age is 19
Tranquility
Quiet hours are from 9pm-6am. Disruption may result in eviction of all non-registered guests from the room and eviction of registered guests if noise persists.
Smoke & Drug Free
Our hotel is a smoke and drug-free facility. Should we find any evidence of this there will be a minimum of $250 charged to your room.
Cleaning and Damages
Excessive cleaning needs that result in a delay for next guests’ enjoyment of the guestroom, will result in a minimum of $250 charged to your room. Guests are responsible for any damages made in the guest rooms and suites.
Required at Check-In
Pet Policy
Enjoy your stay at Hyatt Regency Toronto with your favorite canine companion in tow.
Fees
The dog fee is $100 plus taxes for the first 6 nights of your stay. For stays of 7 nights or longer an additional fee of $100 plus taxes will apply.
Weight Limited
Only dogs weighing 50 pounds and under are permitted. Two dogs are allowed in a guestroom provided that the combined weight does not exceed 75 pounds.
Photography & Videography Policy
We encourage our guests to take personal video or still photographs while enjoying your visit for non-commercial purpose.
To ensure enjoyment of all our guests, a written permission from the Hotel is required to utilize our hotel property (indoor/outdoor) for professional portrait photography or videography purposes, including but not limited to Wedding, Engagement, Class, Family and Individual Portraits, Advertising Photography, and Model/Fashion shoots, etc.
Kindly note that unauthorized professional photographers/videographers who are not guests of the hotel will be asked to leave the hotel property immediately.
For any photo shoot or filming request, please contact our Sales & Marketing Team at 416- 343 1234 or TORRT-hrtsales@hyatt.com
Thank you.