- Sanitization of high-touch areas using a high-grade disinfectant
- Increased frequency of cleaning air filters
- Alcohol wipes provided in your amenities
- Complimentary hand sanitizer by calling the front desk
Check-In and Check-Out Policies
As Phnom Penh’s very first pet-friendly hotel, we will treat your best friend as our esteemed guest. Simply inform us in advance and we will make preparations for your furry companion. Please note that only two pets are allowed per room with a maximum weight of up to 50 lbs (22 – 23kg). A charge of USD 50 per day plus tax and service charge will be applied to your room account. Pets are not allowed in public areas including food and beverage outlets, except Market Café Restaurant & Lounge.
We understand that accidents are sometimes unavoidable. If an accident should occur, please call our Housekeeping department immediately so we may try to prevent any permanent damage. Guests are responsible for all liability and damage suffered as a result of their dog. The hotel reserves the right to charge the guest's account to cover the cost of any such damage.