Hotel Policies
Pet Policy
We are happy to welcome your traveling canine companions. To participate in the pet program, please inform the hotel you’ll have a pet (or pets) staying with you at least three days in advance of your arrival.
Keep in mind, only dogs weighing 50 pounds and under or two dogs under a combined weight of 75 pounds are permitted.
Rates are as follows:
Up to six nights — $100 per stay
Seven to 30 nights — $100 additional deep cleaning fee
30 or more nights a fee will be assessed at the hotel’s discretion
Receiving and Shipping Packages
Destination Fee
A destination fee of $25 plus tax will apply to each night of your stay.
The destination fee includes the following:
$15 F&B Credit at the Eclipse Restaurant (applied directly to room bill)
Premium/High Speed Internet
Unlimited Phone Calls.
Daily refresh of Bottled Water (available at front desk)
Rollaway Bed Rental (king rooms/1 per stay)
Access to digital and world newspapers & 7500 specialty publications via pressreader
Package Deliveries(5 lb. limit)
Special San Francisco keepsake at departure
Retail Discount/Loyalty Card to retailers in Embarcadero Center (see participating business and present card at time of purchase for discounts.)
15% Restaurant Discount at various local Hyatt Properties
10% discount on Big Bus sightseeing bus ticket
10% off Rental Bikes at Blazing Saddles Bikes/Self-Guided bike tour through Fisherman's Wharf and the Golden Gate Bridge
10% discount off Red and White Fleet Bay Cruise (views of Golden Gate Bridge, Alcatraz, San Francisco Skyline from bay)
Exclusive $15 Entrance to Madam Tussaud’s Wax Museum
Walking City Tours- Chinatown, Barbary Coast, North Beach, and Fisherman’s Wharf