Hotel Policies

Pet Policy

Hyatt Regency Orange County is a dog-friendly hotel. To book a pet-friendly room at our hotel, please call reservations at 800-233-1234. The following policies and charges will apply:

Only dogs weighing 50 pounds and under are permitted. Two dogs may be allowed in a guestroom, provided that the combined weight of both dogs is less than 75 pounds.

There will be a $100 charge for stays up to 6 nights. Any stays 7 nights or longer will incur an additional $100 “deep cleaning” fee. These fees are non-refundable.

The following supplies will be provided when booking a dog-friendly room: dog bed, dog bowls, dog bowl mats, and dog biscuits.

Your dog will be required to wear a hotel dog ID tag while on property. There will be a $25 fee if this tag is not returned upon checkout.

Dogs are not allowed in public areas such as the restaurant, pool, fitness center, etc.

Dogs must be settled by 9:30PM.

Owner will be required to provide a cell phone number in order to locate them in the event of an emergency.

Reservations for dog-friendly rooms should be made 3-days in advance.

We look forward to welcoming you and your four-legged friend to our hotel! Please call reservations at 800-233-1234 for additional information, and to book your pet-friendly room.

Package Handling Fees 

0 - 20 Lbs.  $10

20 - 30 Lbs. $20   

30 - 50 Lbs. $30

50 - 75 Lbs.  $50

75 - 100 Lbs. $75 

100 Lbs. +  $100 

Small Rolling Case - $50

Large Rolling Case - $75

Pallets/Xtra large rolling cases - $150
 

*We do not accept perishable items 

Room Requests

Please contact the hotel directly for more information.
 
  • Rollaway beds available upon request: $15 per night
  • Microwaves are complimentary in all suites; available upon request in standard guest rooms for $10 per night