Hotel Policies

Resort Fee

A daily resort fee of $25.00 (subject to change) is applied to each room of your stay in order to provide the following services and amenities, which enhance the guest experience. Please contact the hotel directly for more information.

  • Premium Internet Access
  • 2 Welcome bottles of water
  • Unlimited Local Phone Calls
  • Unlimited Phone Calls domestic long distance
  • $10 F&B Credit at Market/Bar
  • Movie Rental $19.99. One movie per stay
  • Wheel Fun Swan Boat Rental
  • Discounted Aquarium Adults tickets
  • Kids Coloring Books and Crayons
  • Laugh Factory - Buy One Get One
  • 10% discount at Parker's Lighthouse
  • 10% discount at Queensview Steakhouse


Pet Policy

Please read our policy carefully to make sure we can accommodate your pet during your stay at our pet friendly hotel in Long Beach.

Reservations being made with traveling dogs are required to be completed at least 3 days in advance of arrival. 

Dogs are not allowed in public areas such as a restaurant, pool, golf course, etc., but there are available locations for families dining with their companion. 

Dogs must be walked in the designated “dog walk” area. Owners must clean up after their dogs. 

Dogs must be settled by 10pm. 

Failure to follow procedures can and will result in the Manager on Duty to contact guest regarding noise complaints and provide kennel options if necessary.

Owner will be asked to complete hotel’s dog friendly letter and provide a cell phone number in order to locate guest in the event of an emergency. If no answer or reply dog will be moved to an approved local kennel. 

Owner is asked to contact Housekeeping to arrange a daily cleaning time; otherwise room will not be serviced. The dog may not remain in the room while Housekeeping is providing service. 

Owner is responsible for all damage to hotel property. The hotel does not assume liability for a guest’s pet or its action while at the hotel. 

Dogs cannot be left uncrated while in the guest room alone. 

The service charge does not apply toward service animals. 

Unfortunately, we cannot accept cats.