Hotel Policies

Pet Policy

We are happy to welcome your traveling canine companions.

To participate in the pet program:
Inform the hotel you’ll have a pet (or pets) staying with you at least three days in advance of your arrival.

Ask for a referral to a reputable kennel if the Hyatt hotel you are visiting does not offer dog-friendly rooms. All exempt properties have these on file.

Rules and Rates are as follows:

Hyatt Standard $150 USD per stay of 1 night to 6 nights. Additional $150 USD for every 6-night block after that.

One pet with a weight of 75 pounds (34.0Kg) or less. Two pets with a combined weight of 100 pounds (45.3Kg) or less

Pet Friendly Rooms are normally located on ground floors, in specific pet friendly areas of the hotel

Pet Friendly Room types are Standard & Pool View, select Standard Suites, very limited Villas and select ADA compliant rooms

Pet Friendly Room types do not include Penthouses Suites

Non ADA Service Animals are not allowed in restaurants, pool area, spa, or event spaces

ADA Service Animals are not subject to this pet policy. Emotional Support animals are not ADA Service Animals, and as such will be considered as regular pets

Pets must be registered with the front desk, where a dog ID tag, and other items will be provided with a refundable $25 deposit.

A welcome packet, provided upon check-in, will provide complete details of our pet rules and regulations

Resort Fee Policy

During your stay at you’ll enjoy endless resort benefits. Take your time to indulge in exclusive benefits back at our resort, including:

Access to 24 hour fitness center

Access to incoming/outgoing faxes

Local & 800 calls

In-room Safe

Golf bag valet and storage

Bike and helmet rental

Pool and outdoor games including putting green, fooz ball, table tennis, corn hole, and badminton

Multiple Pools including family pool with slides, adult pool, wading pool and ribbon pool

Towel use at pool and fitness center

Fitness/yoga classes

Daily newspaper at front desk

Transportation to Indian Wells Golf Resort

A daily resort fee of $30 plus tax will apply to all room nights.