Hotel Policies

Pet Policy

We are happy to welcome your traveling canine companions.

To participate in the pet program:
Inform the hotel you’ll have a pet (or pets) staying with you at least three days in advance of your arrival.

Ask for a referral to a reputable kennel if the Hyatt hotel you are visiting does not offer dog-friendly rooms. All exempt properties have these on file. Please keep in mind, only dogs weighing 50 pounds and under or two dogs under a combined weight of 75 pounds are permitted.

Rules and Rates are as follows:

Hyatt Standard $150 USD per stay of 1 night to 6 nights. Additional $150 USD deep cleaning fee per stay from 7 nights to 30 nights. Stays beyond 30 nights will follow the same cleaning fee schedule.

Up to 2 pets combined weight of 75 pounds (34.0Kg), multiple bedroom suites may have up to 4 pets not exceeding a combined weight of 100 pounds (45.2Kg)

Pet Friendly Rooms are located on ground floors in specific pet friendly areas of the hotel

Pet Friendly Room types are Standard & Pool View, select Standard Suites, very limited Villas and select ADA compliant rooms

Pet Friendly Room types do not include Regency Club or Penthouses

Non-service Animals are not allowed in restaurants, pool area, spa, event spaces or Regency Club Lounge

ADA Service Animals are not subject to this pet policy

Pets must be registered with the front desk

Resort Fee Policy

During your stay at you’ll enjoy endless resort benefits. Take your time to indulge in exclusive benefits back at our resort, including:

Access to 24 hour fitness center

Access to complimentary incoming/outgoing faxes

Complimentary local & 800 calls

In-room Safe

Complimentary golf bag valet and storage

Complimentary bike and helmet rental

Complimentary pool and outdoor games including putting green, fooz ball, table tennis, corn hole, and badminton

Multiple Pools including family pool with slides, adult pool, wading pool and ribbon pool

Complimentary towel use at pool and fitness center

Fitness/yoga classes

Daily newspaper at front desk

Transportation to Indian Wells Golf Resort

2 bottles of complimentary water in room per stay

A daily resort fee of $30 plus tax will apply to all room nights.