Hotel Policies

Confident in Our Care

Providing safe and clean environments for our guests and colleagues is always a top priority for Hyatt hotels globally – even more so today. We remain committed to upholding the highest standards of cleanliness, and want you to feel at ease when you visit Hyatt hotels, knowing you’ll experience the quality you expect from the Hyatt brand.

The below precautionary and response measures are helping us continue to provide a safe and clean environment:

Comprehensive COVID-19 guidance is in place at Hyatt hotels globally, detailing how to protect against transmission of the virus (including implementing hand sanitizer stations and frequent cleaning of high-touch areas), and procedures in case there is a suspected or confirmed case among our guests or colleagues.

Cross-functional, global response teams, including infectious diseases and occupational health experts, provide guidance to Hyatt hotels and help address specific needs and situations when needed.

We believe in responsible and safe travel while staying vigilant and following the recommended procedures and protocols by the World Health Organization (WHO), U.S. Centers for Disease Control and Prevention (CDC), and local authorities.

Hyatt hotels continue to welcome business and leisure travelers with our established operational excellence and commitment to care.

Pet Policy

Our pet policy is designed to make every guest’s trip comfortable, convenient and memorable. Look over our guidelines and contact our hotel when you are interested in joining us.

-1-6 nights: $75 non-refundable pet fee (inclusive of taxes)
-7-30 nights: $75 non-refundable pet fee plus an additional $100 cleaning fee
-30 + nights: contact us directly
-A maximum of 2 dogs per room are permitted
-Only dogs weighing 50 lbs and under are permitted
-Two dogs are allowed per room provided the combined weight of both dogs is under 75 pounds
-All pets must be housebroken