Hotel Policies

Credit Card Authorization

Credit card authorization forms are not accepted at this hotel.

Minimum Age Policy

Guests must be a minimum of 21 years old and is required to complete a signed registration agreement. A valid ID is required to check-in and to become a registered guest of the hotel.

Firearm Policy

Firearms are not permitted at the hotel, restaurant or common spaces of the property.

Smoking Fee

Hotel is a nonsmoking Hyatt Hotel. Guests will incur a fee of $400 should hotel’s smoking policy be violated.

Pet Policy

Dogs are accepted for overnight accommodations for a fee. Restrictions and number of pets per room may apply.

Damage Fee

A minimum fee of $400 will be incurred by guest should there be damage to the guestroom or suite.

Additional Cleaning Fee

A fee of $400 will be incurred for extra cleaning needed based upon the condition of the guestroom upon checkout.

Housekeeping Policy

Housekeeping services are currently limited. Please inquire at the front desk for specifics.

Rideshare Arrival and Departure

Guests arriving or departing via rideshare (Uber/Lyft), driver pick up is located directly behind the hotel at the entrance of the garage near LAX shuttle.