Hotel Policies

Up to two dogs are welcome.

Pet fee

Up to six nights: $75 non-refundable cleaning fee

Seven – thirty nights: $75 pet fee plus $100 deep cleaning fee

Thirty plus nights: Please contact us in advance

Weight limits

One dog: 50 pounds | Two Dogs: 75 pounds, combined

The Fees are as follows:

Early Check In Fee's

* 9:00am-12:00pm= $50

* 12:00pm-3:00pm= $25

 

Late Check Out Fee's

* Up to 2:00pm= $25

* Up to 4:00pm= $50

 

If you have any questions, you can contact Genesis Gallardo at the hotel at genesis.gallardo@hyatt.com or Erica.Turner@hyatt.com .

A valid credit or debit card must be presented at the time of check-in. The card will be authorized for room, tax, and an additional $50 per night for incidentals.

DEBIT CARD USERS: Funds will be held as a ‘pending charge’ and will be unavailable to you. Any unused authorization is released within 7-10 business days after checkout. Depending on your banking institution, this hold can take up to 30 days to release. We recommend you use a credit card at check-in and then use your debit card at the time of checkout to settle your balance.

Hyatt is committed to providing a smoke-free environment (including vaping) and any room found to have been smoked in is subject to a smoking fee of no less than $250 + tax. We appreciate your consideration for other guests and ask that you report any smoking in the building immediately.