Hotel Policies
Pet Policy
Up to two dogs are welcome.
Pet fee
Up to six nights: $75 non-refundable cleaning fee
Seven – thirty nights: $75 pet fee plus $100 deep cleaning fee
Thirty plus nights: Please contact us in advance
Weight limits
One dog: 50 pounds | Two Dogs: 75 pounds, combined
Early Check in/Late Check out Fees
The Fees are as follows:
Early Check In Fee's
* 9:00am-12:00pm= $50
* 12:00pm-3:00pm= $25
Late Check Out Fee's
* Up to 2:00pm= $25
* Up to 4:00pm= $50
If you have any questions, you can contact Genesis Gallardo at the hotel at genesis.gallardo@hyatt.com or Erica.Turner@hyatt.com .
INCIDENTAL CHARGE POLICY
A valid credit or debit card must be presented at the time of check-in. The card will be authorized for room, tax, and an additional $50 per night for incidentals.
DEBIT CARD USERS: Funds will be held as a ‘pending charge’ and will be unavailable to you. Any unused authorization is released within 7-10 business days after checkout. Depending on your banking institution, this hold can take up to 30 days to release. We recommend you use a credit card at check-in and then use your debit card at the time of checkout to settle your balance.