Hotel Policies

Destination Fee Policy

The hotel has suspended charging Destination Fee for stays through January 1, 2021.

Please be advised that hotel room bookings will be assessed a mandatory destination fee of $25/night plus tax. Please enjoy the following activities included in your stay as part of this program:


List of Amenities:

25% Daily Food & Beverage discount at OneUp Restaurant, OneUp Lounge, Lobby Coffee Cart (Discount will be automatically applied on the check when coupon is presented duration transaction.)

Macy's Visitor Savings Pass - 10% off regular, sale & clearance-priced merchandise with few exceptions

Access to digital and world newspaper & 7500 specialty publications via or Mobile

Exclusive California Academy of Sciences Museum and Gift Shop – 20% Discount on Ticket Purchase/ 10% Off Gift Shop Purchases

Exclusive $6 discount Bay City bike rental with San Francisco self-guided tour ($6 dollars off 1 bike rental or guided tour. Other riders in group will receive 10% off. 

15% Restaurant Discount at Hyatt Regency San Francisco Embarcadero and Hyatt Centric Fisherman's Wharf.

10% Discount off Bay Cruises Bay Cruise (views of Golden Gate Bridge, Alcatraz, San Francisco skyline from Bay)

10% Discount off Madam Tussaud’s Wax Museum

10% Discount off Big Bus sightseeing bus ticket

10% Discount off Walking City Tours – Choose from Chinatown, Barbary Coast, North Beach, Fisherman’s Wharf

Package Deliveries to hotel - Up to 5 packages (5 lb. limit)

Special San Francisco keepsake at departure

Unlimited Phone Calls

Rollaway Bed Rental (king rooms/ 1 per stay)

Pet Policy

We are happy to welcome your traveling canine companions. 

To participate in the pet program:

Inform the hotel you’ll have a pet (or pets) staying with you at least three days in advance of your arrival.

Keep in mind, only dogs weighing 50 pounds and under or two dogs under a combined weight of 75 pounds are permitted.

Rates are as follows:

Up to 6 nights — $100 per stay

7 to 30 nights — $100 additional deep cleaning fee

30 or more nights a fee will be assessed at the hotel’s discretion