Hotel Policies

Destination Fee Policy

Please be advised that hotel room bookings will be assessed a mandatory destination fee of $25/night plus tax. Please enjoy the following complimentary access and activities included in your stay as part of this program:

List of Amenities:

$10 Nightly Food & Beverage Credit at OneUp Restaurant, OneUp Lounge, Lobby Coffee Cart (applied directly to room bill)
Premium upgraded high speed Internet
Unlimited Phone Calls
Daily refresh of Bottled Water
Rollaway Bed Rental (king rooms/ 1 per stay)
Access to digital and world newspaper & 7500 specialty publications via or Mobile
Package Deliveries (5 lb. limit)
Special San Francisco treat at departure
15% Restaurant Discount at various local Hyatt Properties
Exclusive California Academy of Sciences Museum and Gift Shop – 20% Discount on Ticket Purchase/ 10% Off Gift Shop Purchases
Exclusive $6 discount Bay City bike rental with San Francisco self-guided tour
10% Discount – Red & White Fleet Bay Cruises Bay Cruise (views of Golden Gate Bridge, Alcatraz, San Francisco skyline from Bay)
10% Discount on Madam Tussaud’s Wax Museum
10% Discount on Big Bus sightseeing bus ticket
Walking City Tours – Chinatown, Barbary Coast, North Beach, Fisherman’s Wharf

Pet Policy

We are happy to welcome your traveling canine companions. 

To participate in the pet program:

Inform the hotel you’ll have a pet (or pets) staying with you at least three days in advance of your arrival.

Keep in mind, only dogs weighing 50 pounds and under or two dogs under a combined weight of 75 pounds are permitted.

Rates are as follows:

Up to 6 nights — $100 per stay

7 to 30 nights — $100 additional deep cleaning fee

30 or more nights a fee will be assessed at the hotel’s discretion