Hotel Policies

Destination Fee Policy

A destination fee of $29.00 plus tax (subject to change) is applied to each night of your stay in order to provide the following services and amenities, which enhance the guest experience. Please contact the hotel directly for more information. 

List of Amenities:

20% Daily Food & Beverage discount at the Market. (Discount will be automatically be applied on the check when coupon is presented during transaction)

Macy's Visitor Savings Pass - 10% off all regular, sale & clearance-priced merchandise, with few exceptions

Access to digital and world newspapers & 7500 specialty publications via or Mobile

Exclusive $6 discount Bay City bike rental with San Francisco self-guided tour ($6 dollars off 1 bike rental or guided tour. Other riders in the group will receive 10% off) 

10% discount at the nearby E&O Restaurant, for all food and beverage items (outside their Happy Hour offerings)

15% Discount off any Big Bus sightseeing tour, booked via QR code

Special San Francisco keepsake at departure

10% Discount off the Blue & Gold Bay Cruise. See concierge for tickets
and details

$5 Off California Academy of Sciences. See concierge for tickets
and reservations

Unlimited Domestic Phone Calls

Package Deliveries (Up to 5 Packages)

Pet Policy

We are happy to welcome your traveling canine companions. 

To participate in the pet program:

Inform the hotel you’ll have a pet (or pets) staying with you at least three days in advance of your arrival.

Keep in mind, only dogs weighing 50 pounds and under or two dogs under a combined weight of 75 pounds are permitted.

Rates are as follows:

Up to 6 nights — $100 per stay

7 to 30 nights — $100 additional deep cleaning fee

30 or more nights a fee will be assessed at the hotel’s discretion