Hotel Policies
Accessibility
At Alua Helios Bay, we are committed to providing a welcoming and inclusive environment for all guests. Our 4-star hotel in Obzor features three adapted Double Park View Rooms located on the first floor. Designed with accessibility in mind, these rooms offer inclusive features, such as wider doorways, fully adapted bathrooms with roll-in showers, grab rails, and optimal countertop height. We strive to make your stay at Alua Helios Bay as comfortable and enjoyable as possible.
Hyatt App
Enhance your experience at Alua Helios Bay with the Hyatt App. Our digital tool provides seamless access to hotel information, streamlining service requests. Easily book reservations and requests services via the chat function to elevate your experience at our 4-star family hotel in Obzor, Bulgaria.