Hotel Policies

ON-PROPERTY COVID-19 TESTING: 

Onsite COVID testing is available upon charge and upon request (previous schedule is necessary) What tests are offered and what are the costs? Rt-PCR: R$272,00 Rt-PCR express results: R$378,00 The guest may contact hotel`s concierge desk to schedule testing or if they prefer, they can contact any clinic of their preference to collect the exam in the hotel. There are plenty of options available.

 

TERMS & CONDITIONS

    Testing arrangements facilitated by participating hotels or resorts are available for registered guests only.

    Tests must be conducted during a stay at a participating hotel or resort, and no refund or credit will be issued for unused tests. Guest may be required to show proof of travel plans.

    Tests are conducted by a third party, who is solely responsible for administering the tests; results are not shared with the hotel or resort.

    Tests may be subject to test provider’s terms and conditions.

    This offering, including availability and price, is subject to change at any time, without notice.

Resort Fee

 

A daily resort fee of BRL 65.00 per room provides the following services and amenities to enhance the guest experience. In this resort, casted in between beautiful mountains and white sandy beaches, you can find an extensive range of leisure activities available every day of the year. 

  • Daily wellness & Fitness activities (check the schedule)
  • Gastronomy workshops or special activities (check the schedule)
  • One hour complimentary bike experience per person per stay.
  • Beach Service (Chaise lounge & towels).
  • Pool Service (Flavored water, Chaise lounge & towels)
  • One welcome drink at Cantô Restaurant per guest per stay.
  • 10% discount on Atiaia SPA’s treatments.
  • 24-hour access to the gym.
  • Two welcome drinks at Cantô Restaurant per stay.
  • 15% Discount Green Fees at Olympic Golf Course located across the lagoon.
  • Access to Camp Hyatt Kids Club.
  • Sake experience workshop at our Shiso Japanese Restaurant once a week.
  • Chocolate factory class with our Pastry Team once a week.
  • Brazilian Caipirinha Class by our awarded Cantô Bar team once a week.
  • Daily physical indoor and outdoor activities.