Hotel Policies

The safety and wellbeing of our guests is our top priority. In response to COVID-19, we have introduced enhanced measures for guests’ safety and peace of mind. They include:

In-Room

·   Sanitization of high-touch areas using a high-grade disinfectant

·   Increased frequency of cleaning air filters

·   Complimentary hand sanitizers by calling the front desk

Dining Outlets

·   Implementation of a comprehensive food safety management
    system

·   Assurance of food safety through our HACCP certification,
    globally recognized and independently audited food safety
    management system

Check-in

·    Body temperature checks each time guests enter the hotel.
     All guests and colleagues are required to have a body
     temperature check each time they enter the hotel. During check
     in, guests are asked if they are feeling well or showing any signs of
     illness, and anyone with a fever above 37.5 C (99.5 F) or who is
     experiencing any symptoms will be advised to see a doctor
     immediately.

.    Disinfection of key cards

·    Sanitization of counter and table surfaces

·    Sanitization of pens after every guest use

·    Hand sanitizing gels for guests’ use

These precautionary measures are in line with Hyatt’s commitment to Caring for Your Wellbeing.

Any persons entering these premises agrees to comply with the following
“Conditions of Entry”, which have been implemented in accordance with the current NSW Public Health (Covid-19) Order relating to this premises for the purpose
of keeping patrons and staff safe.

All Patrons attending this licensed premises shall;

·       Complete a COVID-19 check-in via the Service NSW app or provide         their name and phone number/email on entry or one member of         any group attending  the venue together

·       Be refused entry if they display signs of illness

·       Be requested to leave should they display signs of illness after
        entry

·       Adhere to social distancing as required including at entry and
        exit points or where markings are in place

·       Comply with any request to relocate due to patron number
        restrictions in any area

·       Comply with reasonable directions from staff

·       Consider downloading the Covid-Safe App

.       Kindly be advised that valet parking is currently available to residing         hotel guests only. 

Failure to comply with any or all of these conditions may constitute an offence under the Public Health Order and the licensee, their staff or agents reserve the right to remove from the premises any patron not adhering to these conditions under Section 77 of the Liquor Act 2007.