Austria Haus FAQ
FAQs
General FAQ
Austria Haus offers an intimate alpine lodge experience inspired by European architecture and mountain culture. Located along Gore Creek in the heart of Vail Village, the property blends boutique charm with warm hospitality and elevated service.
The hotel incorporates European alpine design paired with the mountain lifestyle of Vail, offering guests an authentic experience that highlights the region’s natural setting, outdoor recreation, and village atmosphere.
Austria Haus is ideal for couples, families, ski travelers, outdoor enthusiasts, and guests seeking a boutique mountain retreat close to Vail’s restaurants, shops, and year-round activities.
Check-in is at 4:00 PM and check-out is at 11:00 AM.
Yes. Luggage storage is available for early arrivals or late departures.
Yes. Guests may send packages to the hotel. Please include your full name, arrival date, and reservation number for proper handling.
Rooms & Amenities
Guestrooms and suites feature European-inspired design, plush bedding, sitting areas, and views of Gore Creek or the surrounding mountains. Select rooms offer balconies or fireplaces.
Yes. Rooms include seating areas, Wi-Fi access, and space suitable for light work.
Yes. Daily housekeeping service is provided, with additional services available upon request.
Yes. Guestrooms include a mini fridge.
Cribs are available upon request. Rollaway beds may be available depending on room type.
Parking, Travel & Transportation
Yes. Parking is available for registered guests. Fees may apply depending on the season.
The hotel is located within walking distance of Vail Village amenities, and local transportation options are readily available in the area.
Eagle County Regional Airport is the closest major airport, with Denver International Airport accessible for additional travel options.
Yes. Austria Haus is steps from Vail Village dining, shopping, and entertainment, as well as close to mountain access for skiing and outdoor activities.
Hotel Facilities
Spa services are not located onsite, but guests have convenient access to nearby wellness and spa facilities in Vail.
Yes. The hotel features an outdoor hot tub and year-round heated pool.
Austria Haus does not operate a full-service restaurant, but guests enjoy daily breakfast and are within close walking distance of many dining options.
The property offers intimate gathering areas suitable for small groups or private events.
WiFi & Digital
Yes. Complimentary Wi-Fi is available throughout the property.
Guestrooms include TVs with access to standard entertainment channels and personal device connectivity.
Families & Groups
Connecting rooms and multi-room configurations are available upon request and based on availability.
Cribs are available, and the hotel provides easy access to family-friendly activities such as skiing, hiking, and year-round recreation.
Yes. Small groups and gatherings can be accommodated with advance arrangements.
Pets
No.
Yes. Service animals are always welcome.
Accessibility
The hotel offers accessible routes and select guest accommodations designed to meet accessibility needs.
Yes. Service animals are welcome, and no documentation is required.
Booking & Policies
Cancellation policies vary by rate type and date. Guests should refer to the terms provided at the time of booking.
Yes. World of Hyatt members can earn points, access exclusive rates, and receive additional benefits.
Special rates may be available depending on date and availability. Guests may contact the hotel directly for details.
Early check-in may be offered based on room availability at the time of arrival.