FAQ | The Penthouses at Spruce Peak – Stowe, Vermont
FAQs
Hotel Experience & General Information
Spruce Peak is Stowe, VT’s only ski-in ski-out destination for lodging and vacation rentals. Enjoy premier access to the slopes in the winter and hiking trails during the summer without ever leaving the property.
Check out is 11:00am. Check in is 4:00pm. Early check-in and late check-out may be available depending on occupancy.
Guests staying in the Residences at Spruce Peak or The Penthouses at Spruce Peak are charged a $125+tax/night Resort Fee which includes access to the following amenities:
- Access to The Club at Spruce Peak's Technogym Fitness Center
- Access to Golf/Bike Valet Services (seasonal)
- Vermont Artisan Coffee Service at the Alpine Hall
- Seasonal activities and hikes by Spruce Peak Outfitters
- Access to game room
- Access to book golf rounds at our members-only Mountain Course at Spruce Peak and Stowe Country Club (at additional cost)
- 10% off non-alcoholic items at The Pantry
- Exclusive, dedicated pre-arrival concierge services
Yes, guests can store their luggage before or after checking out until 4 pm. We do not store the luggage overnight.
Yes, you can send a package a day or two before the check-in date to the hotel, as we have limited storage available
Guests of the Penthouses at Spruce Peak have daily enhanced continental breakfast served daily in the Penthouse Lounge included in their stay..
Rooms & Amenities
All rooms include access to complimentary Wi-Fi. Although most Lodge guestrooms do not have desks, our One- & Two-Bedroom Suites, Penthouses, and Residences have tables in the dining areas. We also have a business center with computers and a printer available for guest use.
Yes, hypoallergenic bedding and pillows are available upon request.
Daily housekeeping is provided for Lodge guestrooms and suites, and Penthouse residences.
Stays in the Residences at Spruce Peak do not include daily housekeeping, but a’la carte services are available upon request.
The Penthouses at Spruce Peak feature full kitchens with a full-size fridge with freezer, oven, and dishwasher.
All our Penthouse Residences include at least one private balcony.
In-room dining from Alpine Hall and Tipsy Trout can be ordered for delivery to Lodge guestrooms and suites and The Penthouses at Spruce Peak during regular restaurant operating hours by going to www.SprucePeak.com/To-Go
We do not offer room service delivery to the Residences at Spruce Peak.
Rollaway beds are available upon request and cost an extra $50 per night. Rollaway beds are not permitted in Classic Guestrooms or Studios.
The Lodge at Spruce Peak and Penthouses at Spruce Peak include daily housekeeping services during your stay. Daily housekeeping is not provided for Residences at Spruce Peak, however a’la carte options can be requested at additional charge.
Parking, Travel & Transportation
Spruce Peak is located an approximate 45minute drive from BTV Burlington International Airport.
We currently do not offer shuttle or transfer services, however we are happy to recommend local services available for hire. Call our pre-arrival team at 877-291-3781 for information.
Local transportation options vary upon season. Call our pre-arrival team at 877-291-3781 for information and assistance in booking transportation.
There are numerous bike rental vendors in Stowe, VT. We recommend Pinnacle Ski & Sports located at 1652 Mountain Road.
https://www.pinnacleskisports.com/
Valet parking is available at The Lodge at Spruce Peak’s main drive for a nightly fee of $37.45, inclusive of taxes. Guests staying in the Residences at Spruce Peak are allotted one assigned parking space included in their stay.
Limited self-parking options may be available seasonally at additional cost. Please call the front desk prior to arrival for updated seasonal pricing and availability.
Paid EV chargers are available at the self-parking area, and we have a limited number of EV chargers with valet parking. Depending on availability, we offer complimentary charging.
Hotel Facilities
Yes, The Spa at Spruce Peak is located within the main Lodge building and offers an extensive selection of all-natural, locally-sourced, and luxurious treatments.
Reservations are recommended for Alpine Hall and Tipsy Trout, particularly on weekends, holidays, and in the winter season. The WhistlePig Pavilion and Pico Taco do not accept reservations and are walk-in only.
Our outdoor pool is heated and open year-round. The pool will close during periods of extreme cold or inclement weather.
A number of our amenities are available seasonally and may not be available during your stay. The Spruce Peak Village Green and our golf courses are open May-October, while our ice rink is open Thanksgiving-April (weather dependent).
Alpine Hall, The Pantry, and Beanery Café are the only dining options open year-round. Our off-season months are November, April, and May, and may have limited activities and dining options available during that time. It is best to call our pre-arrival team at 877-291-3781 ahead of arrival for an updated list of activities and amenities open during your stay.
You can book a tee time by calling our Pre-Arrival Concierge team Monday-Friday at 877‐291‐3781. On weekends, please call 802-760-4604 to inquire about tee time availability.
While Spruce Peak strives to provide the best winter experience as Stowe’s only slopside lodging destination, we are unable to assist in purchasing lift tickets or ski/snowboard rentals. Please visit Vail Resorts at www.Stowe.com directly for all your ski/ride needs.
Yes! Included in your stay is complimentary Ski Valet service during winter, and bike storage during summer, so your gear is ready when you are without cluttering your room or residence.
WiFi & Digital
Lodge guestrooms, suites, and Penthouse residences come with Google Chromecast smart TVs to allow you to stream your favorite services via your device.
Families & Groups
We do not offer connecting standard rooms, but we have Two-Bedroom Suites available, as well as multi-bedroom Penthouses and Residences. If reserving multiple individual rooms, there must be an adult (18+) staying in each unit.
Cribs are available for an additional fee of $20.00 per night. Alternatively we can provide a complimentary pack ‘n play. High chairs available upon request at no additional charge.
Alpine Hall, Tipsy Trout, and Pico Taco all have dedicated kids’ menus available.
The hotel does not offer childcare services, but Cubs Childcare is conveniently located in the Spruce Peak Village and may have daily openings. To inquire about availability and pricing, please call 802-253-3686 or email stowecubs@vailresorts.com. Our Pre-Arrival Concierge team can also recommend a local childcare service. Please call 877‐291‐3781 for additional information.
For more information on local events, activities, and dining in the Stowe Area outside of Spruce Peak please visit GoStowe.com
Pets
The Penthouses at Spruce Peak are unable to host guests traveling with a dog. Please check The Lodge at Spruce Peak for dog-friendly stay options.
The Lodge at Spruce Peak and the Spruce Peak has many dog-friendly locations throughout the property, including hiking trails and the Village Green. Dogs are not allowed in the hotel restaurants, pool or pool deck, or in the main or upper lobby with the exception of arrival and departure.
Accessibility
We have a limited number of ADA guestrooms within the Lodge & Penthouses at Spruce Peak. Please call our in-house Reservations team at 844‐390‐4760 to inquire about availability.
ACCESSIBILITY:
- Accessible guestrooms and meeting rooms with 36 in. doorways (0.91m) of clear width
- Wheelchair available on property upon request, at no additional cost
- Braille signage in public areas and guestroom numbers
ACCESSIBLE HOTEL AREAS:
- Spa
- Restaurants
- Registration area
- Fitness Center / Exercise facilities
- Guestrooms
- Business Center
- Meeting room / Ballroom area
Service dogs and miniature horses trained to perform specific tasks to assist a person with a disability are permitted in all unit types. The pet fee is waived for ADA service animals. We do not require documentation, but guests should be prepared to answer the following questions: 1. Do you need the animal because of a disability? 2. What work or tasks has the animal been trained to perform?
Booking & Policies
Our cancellation policy varies based on season and special offers booked. Please reach out to our reservations team at (844) 367-1672 for more information on the cancellation policy on your booked stay.