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Hyatt Gallery Content Guidelines & Requirements

Thank you for visiting this gallery (“Gallery”).  Please review these Content Guidelines & Requirements (“Guidelines”), which govern this Gallery and your use of this site (including the Gallery), to better understand how we may pull your Content to this Gallery (via the Instagram API), the rules and restrictions applicable to Content you directly upload to this Gallery, as well as what we consider acceptable and unacceptable content, comments, captions, photographs, profile or other materials, including your name, town and country, that may be tagged with a Hashtag or geotag (collectively, your “Content”).  These Guidelines also include the User Terms & Conditions and Hyatt’s Global Privacy Policy for Guests.  This Gallery and your use of this site (including the Gallery) are subject to these Guidelines and all applicable laws and regulations, including those regarding copyright, trademark, publicity and other intellectual property rights.

As you prepare any Content, please keep in mind that at Hyatt, we live by certain values that we hold dear.  These values serve as the foundation for our actions while we engage with our colleagues, provide guests around the world with authentic hospitality, and serve our property owners.  We think those values – mutual respect, integrity and intellectual honesty, humility, fun, creativity and innovation – can also guide us well on this Gallery when determining what Content to include.


1.    Gallery

The purpose of this Gallery is to showcase Content that illustrates products or services offered by and individual experiences with Hyatt, various Hyatt brands or at Hyatt branded hotels and resorts.  Some Content appearing on this Gallery has been pulled from public Instagram accounts via the “Instagram API,” when such Content contains a hashtag that references Hyatt, a Hyatt brand or a Hyatt branded property (“Hashtag”) or is geotagged in a way that connects the Content to Hyatt (“Geotag”).  We will not display any content that is pulled from an Instagram account with the “private” profile setting enabled.  Some additional Content appearing on this Gallery has been directly uploaded and is also subject to the Uploading Terms and Conditions.  We reserve the right, in our sole discretion, to determine which Content to include on this Gallery.  We are truly excited to see the product of your creativity, but please keep in mind that this is a public forum and you are legally responsible for all of your Content.  We may publish, review, modify or remove all or part of your Content at our sole discretion.  Please note that despite our best efforts, we may not monitor, review, moderate or see all content tagged with the Hashtag or Geotag before it appears on this Gallery; therefore, some of our actions may be corrective in nature.  There is limited space on this Gallery and only a select few pieces of Content will be included.  We appreciate your participation on this site and hope you will not be disappointed if we do not include your Content.

2.    Your Content

Copyright Ownership

Notwithstanding any other provision of these Guidelines or the User Terms & Conditions (which form a part of these Guidelines), you retain any copyright you may have in the Content.  

Personal Information

Hyatt may collect, store, use or publicly disclose the personal information, if any, that you include in Content that you have directly uploaded or tagged with the Hashtag or Geotag.  We will use any personal information you submit in connection with your use of this Gallery in accordance with Hyatt’s Global Privacy Policy for Guests, which forms part of these Guidelines.

Third Party Content
Although your Content should not, if any Content posted on this Gallery includes identification of, reference to or depictions of a company other than us or an individual other than yourself, any such identification, reference or depiction is purely incidental and does not imply that any company or individual is commercially connected to us, for example, via an endorsement agreement.  In most cases, they are not.  Furthermore, we are not liable or otherwise responsible for any third party content, such as images, captions or profiles posted by users, that may appear on this Gallery.

3.    Reporting non-compliance with the Guidelines

We want to ensure that you have an enjoyable experience each time you visit this Gallery.  If during a visit you notice Content that you believe violates the letter or spirit of the Guidelines, please notify us via:  

4.    Content removal

Removal by Us

We may remove Content from this Gallery at any time for any or no reason, without notice.  Additionally, if your Content violates the letter or spirit of the Guidelines we may remove it (or, if assessed in advance, not publish it in the first place).  If we remove Content, we will generally remove it in its entirety.  Therefore, even if only one element is objectionable, the entire piece of Content will typically be removed (or not published).  We may also remove an entire thread of Content or a profile, even if only one piece is inappropriate.

If your Content happens to be removed, we hope you understand that we may have done so for any number of reasons.  As discussed above, we will usually remove Content that breaks these Guidelines.  We may also remove items that are the subject of an abuse report.  Sometimes Content may be removed even if it does not violate the Guidelines if it is connected to another piece of Content that is being removed.  If we are properly notified of a complaint, we may have to remove Content to comply with various applicable laws.

Although we may not do so in every instance, we may email you to let you know that we have removed your Content.  We may also notify you in the event your use of this Gallery has been suspended or if you are prohibited from directly uploading or tagging any additional Content with a Hashtag or Geotag.

Removal by You
We respect your right to privacy.  Therefore, if you wish to have your Content removed from the Gallery, you may take one or more of the following actions.

  • Removal of Individual Pieces of Content via this Gallery: Each photograph and video has a removal request button.  If you would like a specific photograph or video that you directly uploaded or upon which you included a Hashtag or Geotag removed, you may select this button and complete the short questionnaire to notify us of your desire to have this Content removed from the Gallery.
  • Removal of Individual Pieces of Content via Instagram: You may log into your Instagram account and remove the Hashtag or Geotag from the photograph or video you would like removed from this Gallery.
  • Removal of All of Your Content from this Gallery: If you would like all photographs and videos that you directly uploaded or upon which you included a Hashtag or Geotag removed, please send your email address and/or Instagram username (if applicable) to By submitting this information, you certify that you are the owner of the account you are requesting to be removed from this Gallery.  Please allow 3-4 business days for your Content to be removed.
  • Removal of any other Content: This may be addressed by sending an email to

Digital Millennium Copyright Act
We respect the intellectual property rights of third parties.  We respond to notices of alleged copyright infringement according to the Digital Millennium Copyright Act (“DMCA”) at 17 U.S.C. § 512 et seq.  Regardless of whether or not we believe that we are liable for any copyright infringement for which we are provided notice, our response may include removing or disabling access to material claimed to be the subject of infringing activity and/or terminating an individual’s access to this Gallery, at our sole discretion and operating within the parameters of the DMCA.

If you believe that your work has been copied in a manner that constitutes copyright infringement, please contact:

Hyatt Corporation
Attn: Copyright Agent, Legal Department
71 South Wacker Drive
Chicago, IL 60606

with the following information:

  • Your name, address, telephone number and email address;
  • A description of the copyrighted work that you claim has been infringed;
  • A description of the allegedly infringing material and where it is located on the Gallery;
  • A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agents, or the law;
  • A statement by you under penalty of perjury that your notice is accurate, that you are the copyright owner or that the copyright holder has authorized you to act on its behalf; and
  • Your written or electronic signature attesting to the above.

If your Content has been removed from the Gallery in response to our receipt of a DMCA Notification as outlined above, and you believe the removal was inappropriate, you may submit a DMCA Counter-Notification by contacting us at:

Hyatt Corporation
Attn: Copyright Agent, Legal Department
71 South Wacker Drive
Chicago, IL 60606

with the following information:

  • Your name, address, telephone number and email address;
  • A statement that you consent to the jurisdiction of Federal District Court for the judicial district in which your address is located, or if your address is outside of the United States, for any judicial district for which jurisdiction for us would be appropriate, and that you will accept service of process from the person who submitted the DMCA notification or an agent of such person;
  • A description of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled;
  • A statement by you under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled; and
  • Your written or electronic signature attesting to the above.


In addition to the limitations described in the User Terms & Conditions (which form a part of these Guidelines), our liability is further limited as outlined below.

a.    The information contained on this Gallery, or otherwise on this site, does not constitute advice.  You should perform your own research on any information contained on this Gallery, or otherwise on this site, and use your own best judgment before acting or refraining from acting on the basis of what you observe.

b.    Except for liability for fraudulent misrepresentation or deliberate breach of these Terms by us, we are not liable for:

i. any action you may take as a result of relying on any information provided on this Gallery, or otherwise on this site, or for any loss or damage suffered by you as a result of you taking such action.

ii. any dealings you have with third parties that occur using or are facilitated by this Gallery, or otherwise by this site, (including, without limitation, other users, advertisers or businesses).

iii. any liability for losses that are not foreseeable or a likely consequence of (1) your use of this site; or (2) a breach by us of these Terms.

c.    We are not liable or otherwise responsible for your inability to access this site properly, or at all, due to any event outside of our control (including, without limitation, the performance of your or our ISP, your browser or the Internet).

d.    This site must use software in order to function.  Software has bugs occasionally.  Although we will monitor this site and try to promptly fix any such bugs, we cannot and do not guarantee that this site or any individual feature of this site, including without limitation the Gallery, will be error free, provided without interruption, and/or free from viruses.

6.    Validity of these Guidelines

If any part of these Guidelines is found to be unlawful or unenforceable, the unlawful or unenforceable part shall be construed to reflect, as nearly as possible, the original intentions of the parties.  All other provisions of these Guidelines shall remain in full force and effect.

7.    Amendment of Guidelines

We may update these Guidelines from time to time so please be sure to come back and read through them each time you visit this site.  Any updates to these Guidelines will take effect as of the time of posting to this site, or such later date as may be specified in the updated Guidelines, and will apply to your use of this site from that point forward.  You may wish to print a copy of these Guidelines for future reference.

8.    Terminology

The terms “Hyatt,” “we,” “our,” and any related terms are used for convenience to refer to Hyatt Hotels Corporation and/or one or more of its affiliates.