Caption by Hyatt Chattanooga Downtown brings something completely new to the Southside. As only the second Caption by Hyatt hotel in the U.S., it blends lifestyle-hotel energy with neighborhood character—approachable, design-forward and built for connection. Guests can move effortlessly between work, play and downtime with flexible social spaces, witty touches and a hospitality style that’s warm, attentive and never stuffy.

The hotel features two standout dining experiences: Nomia, our ground-floor restaurant inspired by Tennessee ingredients and global flavors, and Stratus, our rooftop bar with Lookout Mountain views, craft cocktails and vibrant programming. Combined with locally driven events, creative partnerships and a modern aesthetic that nods to Chattanooga’s artistic and industrial roots, the hotel feels more like a community hub than a traditional property. It is a stay that’s social, spirited and uniquely Southside.

Caption by Hyatt Chattanooga Downtown is designed to feel unmistakably rooted in the Southside. Our spaces highlight local makers, regional ingredients and the creative energy for which the neighborhood is known. You’ll find thoughtful nods to Chattanooga’s music, art and rail history woven throughout the design, plus a food and beverage experience shaped by Tennessee flavors and global inspiration. We partner with local businesses, host community-driven events and approach hospitality with the warm, genuine spirit the city is known for. It is a modern hotel with a neighborhood soul—created for travelers and locals to gather, connect and feel right at home in Chattanooga.

Caption by Hyatt Chattanooga Downtown is designed for anyone who wants a stay that’s modern, social and easy. Business travelers appreciate our flexible workspaces, fast Wi-Fi and grab-and-go dining. Couples and solo travelers love the design-forward rooms, rooftop cocktails and walkable Southside location. Friends and families enjoy relaxed gathering spaces, creative programming and food options that fit every schedule. Whether you're here for work, a weekend escape or to explore Chattanooga’s local scene, the hotel is made to feel effortless, welcoming and uniquely you.

Check-in begins at 3 p.m. and checkout is 11 a.m. Early check-in and late checkout may be available depending on hotel occupancy. If you need a little extra time on either end of your stay, our team will do their best to accommodate your request.

Resort fees are waived.

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Our standard rooms offer everything you need for a modern, comfortable stay—thoughtful design, smart use of space and the signature Caption by Hyatt style. Premium rooms provide additional space or enhanced views, including select corner rooms with more natural light and layouts that feel extra airy. We also offer rooms with sweeping mountain or city vistas for guests who want a little more scenery with their stay. All room types feature the same essentials you expect from Caption by Hyatt—playful design touches, practical amenities and a cozy place to recharge—with upgraded categories offering more room to unwind or a standout view.

Yes. Every room at Caption by Hyatt Chattanooga Downtown is designed with modern travelers in mind. You’ll find a dedicated desk and chair, plenty of conveniently placed outlets and USB ports for easy charging, as well as fast, reliable Wi-Fi throughout the hotel. Whether you’re taking calls, catching up on email or working on the go, our rooms make staying productive simple and comfortable.

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Yes and yes.

Caption by Hyatt Chattanooga Downtown offers accessible rooms and spaces designed to ensure a comfortable stay for all guests. Our accessible guest rooms include features such as wide doorways, roll-in showers or accessible tubs, grab bars and thoughtfully placed fixtures and controls for easier reach and use. Public areas throughout the hotel—including entrances, elevators, restrooms, dining spaces and pathways—are wheelchair accessible. If you have specific accessibility needs or would like assistance selecting the right room type, our team is happy to help.

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The closest airport is Chattanooga Metropolitan Airport (CHA), located about 15 minutes from the hotel by car. Guests also can easily access the Chattanooga Red Line free electric shuttle, rideshare services and major highways, making travel in and around the city simple and convenient.

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Getting around Chattanooga is easy from our Southside location. Rideshare services like Uber and Lyft are widely available, and Nooga Taxi offers traditional taxi service. The hotel is also within walking distance of the Chattanooga Red Line, the city’s free electric shuttle that connects major neighborhoods and attractions. For guests exploring on foot, the Southside is highly walkable with restaurants, galleries and entertainment just steps away.

Yes—our Southside location puts many of Chattanooga’s best spots just steps away. The historic Chattanooga Choo Choo is an easy walk, and popular music venues like Songbirds and Barrelhouse Ballroom are right around the corner. The Comedy Catch, The Signal, local breweries, art galleries and a wide mix of Southside restaurants are also nearby. With so much to explore within walking distance, the hotel is perfectly positioned for both leisure travelers and guests visiting local businesses.

While the hotel does not offer on-site vehicle rentals, guests can easily access a nearby bike-share station with city bicycles available for rent—a great way to explore the Southside and downtown Chattanooga. Rental car agencies and rideshare services are also readily available throughout the city if you need longer-distance transportation.

Yes. Caption by Hyatt Chattanooga Downtown offers valet-only parking for the convenience of our guests. Our team will take care of your vehicle from the moment you arrive.

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Both options are available. Nomia, our ground-floor restaurant, welcomes walk-ins and also accepts reservations for guests who prefer to plan ahead. For the rooftop bar, Stratus, seating is primarily walk-in, with reservations available for select events or larger groups.

The rooftop pool is seasonal and open during the warmer months. Hours and opening dates may vary based on weather conditions.

High speed wireless internet is available throughout the hotel.

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Collapsible cribs are available upon request.

Yes. Caption by Hyatt Chattanooga Downtown welcomes group stays and small to mid-size events. We can accommodate gatherings of up to 80 guests, whether you’re planning a business meeting, social celebration or wedding-related event. Our team can also assist with room blocks, catering options and using Nomia or Stratus for unique private experiences. If you're interested in hosting an event, our team is happy to help you explore the best spaces and options for your group.

Yes. Caption by Hyatt Chattanooga Downtown is a dog-friendly hotel welcoming pups up to 75 pounds. A $100 pet fee applies per stay (not per night). We ask that dogs remain leashed in public areas and are not left unattended in guest rooms. Our team can also recommend nearby parks, walking paths and pet-friendly spots in the Southside neighborhood to make your stay even easier.

Caption by Hyatt Chattanooga Downtown offers a variety of accessibility features throughout the hotel to ensure a comfortable experience for all guests. Accessible guest rooms are available for wheelchair, hearing and visual accommodations and may include elements such as roll-in showers or accessible tubs, grab bars, visual notification devices and thoughtfully placed fixtures for easier use. Public areas—including entrances, elevators, restrooms, dining spaces and pathways—are also designed for accessible navigation. If you need specific accommodations, our team is happy to assist at the time of booking to ensure you are matched with the room type that best fits your needs.

Yes. Service animals are always welcome at Caption by Hyatt Chattanooga Downtown, and there is no pet fee for guests traveling with a service animal. In accordance with ADA guidelines, the hotel does not require documentation, vests or special identification. 

Most reservations at Caption by Hyatt Chattanooga Downtown can be canceled or modified up to 24 hours before your scheduled arrival without penalty. Changes or cancellations made after that time may incur a one-night room charge.

Yes, World of Hyatt Rewards program 

Yes. Caption by Hyatt Chattanooga Downtown offers negotiated rates for corporate travelers, group bookings and extended stays. Our on-property Sales team can provide tailored pricing and availability based on your travel needs.

Yes—early check-in may be available depending on room availability at the time of arrival. If you arrive before our standard check-in time, our team will do everything possible to get you settled quickly.