World of Hyatt

Hotel Info

Carretera Federal, Carr. Cancún - Tulum Km. 298,


Playa del Carmen, 77710, Mexico

+52 984 149 1234

Parking & Transportation


Self Parking


Cancun International Airport (CUN)

31.6 Miles

Andaz PETPRG_P004 Dog Laying On Bench

Pet Policy

Andaz Mayakoba Resort Riviera Maya gladly welcomes your furry travel companions to join you during your vacation. Please inform us three days prior to your arrival if you will be bringing a pet.


$100 / Stay

Weight Limits

Individual pet weight limit
50 Pounds
Combined pets weight limit
75 Pounds

Maximum number of pets is 2.

Accessibility At Our Hotel

Accessible Hotel Parking and Transportation

Self-Parking for Cars

Accessible Transportation with Advance Notice

Van-Accessible Self-Parking

Accessible Hotel Areas

Public Restrooms


Registration Desk

Concierge Desk

Swimming Pool

Public Entrance

Fitness Center/Exercise Facilities

Business Center

Accessibility for Guest Rooms and Meetings

Accessible guest rooms with mobility features have doorways with 32 in (0.81 m) of clear width

Hotel Areas with Accessible Routes from Accessible Public Entrance


Fitness Center/Exercise Facilities


Meeting Room/Ballroom Area

Swimming Pool

Guest Rooms

Business Center

Registration Area

Andaz Mayakoba Resort Riviera Maya