NEWS AND INFORMATION
Hyatt’s commission statement
Hyatt Hotels & Resorts pay 10% commission to approved travel agencies for all individual travel bookings, including Hyatt packages.
Hyatt Hotels around the world pay 10% commission on the following rates: Corporate, Rack, Weekend, Packages, and Group rates negotiated as commissionable by travel agents. This applies to the portion of the rate paid by the guest and is effective at Hyatt Hotels and Resorts in the U.S., Canada, Hawaii and the Caribbean. Please note that Hyatt International Hotels do not pay commission on awards.
Hyatt Place and Hyatt Summerfield Suites commissions will be paid for each night at an eligible rate, up to the first 29 nights of a guest's stay. All published rates and packages available to the general public are commissionable at 10%.
Please see "Additional Information" for any exceptions.
Please note that Hyatt intends to continue paying commission on the above listed rates. Hyatt has always priced our inventory with the retail travel agent in mind and will continue to do so in the future.
Commission is not paid on most convention bookings. Government rates are net/not-commissionable.
All elements inclusive in package price (i.e. room, food and beverage, golf fees, ski lift passes, rental of sports equipment, spa fees, etc.) are commissionable. Taxes and gratuities are not commissionable.
Toll-free commission line - To request information on commission payments, including the dates commission checks were issued, client changes which affect commission payments and questions regarding no-shows, please call our toll-free commission hotline.
US & Canada: +1 800 423 2400 or +1 402 593 8800 Ext. 4078
The commission line is open from 6:00 am to 2:00 am Central Standard Time, 7 days a week.
The commission line is open from 6:00 am to 2:00 am Central Standard Time, 7 days a week.
You may also contact your nearest Worldwide Reservation Center. Click here to find the Worldwide Reservation Center nearest you.
Please include your name, agency name, address, telephone number, and fax.
