Take Advantage of Hyatt’s Best Rate Guarantee
BOOK ONLINE AND GET THE GUARANTEED BEST RATE AT ANY HYATT WORLDWIDE.
Hyatt offers its Best Rate Guarantee when you book on Hyatt.com. With no booking fees, you can book any Hyatt brand including Park Hyatt, Andaz, Grand Hyatt, Hyatt Regency, Hyatt Place and HYATT house and get the best rate available anywhere online.
Frequently Asked Questions
Terms & Conditions
Hyatt guarantees to provide the lowest on-line bookable rate for room reservations at Hyatt Hotels available to the general public on the Internet, subject to the following terms and conditions:
If you find a publicly available and immediately bookable room-only rate on the Internet for a Hyatt Hotel ("Competing Rate") that is lower than the room rate available for the same reservation on http://www.hyatt.com (i.e., same hotel, same type of room, same number of guests, same dates of stay and same length of stay), then prior to or within 24 hours of booking the reservation on http://www.hyatt.com, please call Hyatt Hotels & Resorts at 1-888-96 HYATT (1-888-964-9288) or 402-593-5445.
Once Hyatt confirms the availability of the Competing Rate on the Internet, subject to room availability at the applicable Hyatt Hotel, Hyatt agrees to match the Competing Rate for the same reservation, plus discount an additional twenty percent (20%) off the room rate for the duration of the stay being so reserved. This Guarantee does not apply to:
- Opaque or auction sites where the hotel brand and/or the specific hotel is not known until booking is finalized. Examples of these types of sites include but are not limited to, Priceline and Hotwire.
- Web sites that "package" travel, entertainment, hotel and/or food components such as airfare and hotel stay, hotel stay and car rental, hotel stay and restaurant voucher, etc. Examples of package websites include but are not limited to Site 59 and Delta Vacations.
- Packaged rates that include taxes, service charges, meals, coupons, parking, services, or other amenities.
- Qualified discount rates including, but not limited to, Government, AAA or Senior Citizen Discounts.
- Unpublished, negotiated rates with corporations, travel agencies, groups, associations or other rates that are specifically agreed upon by Hyatt and a specified and limited group, and are not publicly available.
- Hyatt Vacation Club properties or any residential or extended stay apartment properties (i.e. The Galleria Residences in Dubai).
The number of Gold Passport points awarded to you if you are a Gold Passport member will be based on the room rate actually paid by you upon checkout.
This Guarantee is subject to change or revocation at anytime.