You may also find answers in Frequently Asked Questions . Still Have questions? Please Contact Us

What do I need to convert points to miles?

To convert your points to miles you must have a minimum of 5,000 available Hyatt Gold Passport points and a valid frequent flyer account with one of Hyatt Gold Passport's participating travel partners. After completing the convert Points to Miles form, your points will be immediately deducted from your account for conversion to your selected travel partner membership account. Please allow up to 6-8 weeks for the miles to appear on your account.

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How many points can I convert?

Hyatt Gold Passport members may convert their points to miles at a conversion rate of 1,250 Hyatt Gold Passport points to 500 miles (2.5 to 1). A minimum of 5,000 Hyatt Gold Passport points is required for each request. Additional point conversion can be made in 1,250 point increments.

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How do I get bonus miles?

When you convert 50,000 Hyatt Gold Passport points, you will receive 20,000 miles plus a 5,000 mile bonus for a total of 25,000 miles.
When you convert 50,000 Hyatt Gold Passport points to Southwest Airlines® Rapid Rewards points, you will receive 24,000 points plus a 6,000 point bonus for a total of 30,000 Rapid Rewards points.

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'Miles' is a generic term that refers to all travel partner currency, including miles, credits, kilometers and points. The following travel partners support different conversion ratios:

If you convert: 5,000 Hyatt Gold Passport Points
You will receive: 4,000 Aeromexico/LanChile km
3,200 China Eastern Airlines
2,400 Qantas Points
2,400 Southwest Airlines® Points
3,000 Virgin Atlantic Airways

Please visit Earning with Hyatt for more information about different airlines and their conversion rates.

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Completing my conversion

When you are finished entering the points you wish to convert, click "Convert" to submit your request. You will be taken to a confirmation page detailing how many points were converted and when you can expect the miles to appear on your travel partner membership account. The confirmation will also be emailed to you if we have an email address on file.

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